Bachelor of Science in Management and Accountancy
Divine Word College of Legazpi
I’m from Tabaco City, Albay and this is my 3rd year of staying here in Quezon City after the pandemic started. I graduated from Legazpi, Albay with a Bachelor's Degree in Management and Accountancy. I was a consistent achiever having Dean’s Lister awards. I love watching Korean Dramas and Action movies. I also have 1 pet Rabbit named Penelope and her color is brown. My favorite color is blue, my favorite music is oldies music like the Carpenters and Brian Mcknight, etc. My favorite food is Chicken Adobo. And, I always allocate time to exercise to be fit and it helps me focus and relax. I love taking photos of the moments that I have with my family. I am friendly, and bubbly who is always up for new challenges and expressing my creativity. I also have an impressive track record of achievement from my previous job being one of the Top 5 Performing Agents in our Department for meeting our standards and exceeding customer satisfaction.
Divine Word College of Legazpi
SMS Customer Service Representative in a BPO company for 1 year. We cater up to 3-7 live customer inquiries, purchases, technical difficulties at the same time through SMS, chat and emails with tight supervision.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.