Bachelor of Science jn Hospitality and Tourism Management Major in Travel and Tours Mgmt.
Saint Louis University
Hi! I’m Trish — I’m your social media bestie. My mission is to help out small and medium-sized businesses grow their audience and brand recognition through social media. My goal is to help you understand more about social media power to create connection that go beyond the internet.
Saint Louis University
• be professional, punctual and courteous at all times
•attend a pre-flight briefing, during which you'll be assigned your working positions for the upcoming flight. Crew are informed of flight details, the schedule, the number of infants on board and if there are passengers with any special requirements, such as diabetic passengers or passengers in wheelchairs
•carry out pre-flight duties, including checking the safety equipment and doing security checks, ensuring the aircraft is clean and tidy and that information in the seat pockets is up to date and all meals, drinks and stock are on board
•welcome passengers on board and direct them to their seats
•make announcements on behalf of the pilot and answer questions during the flight
•reassure passengers and ensure they follow safety procedures correctly in emergency situations
•deal with any difficult or inebriated passengers (who may be acting in a rude or anti-social way) politely but firmly, to ensure the safety and comfort of everyone on the flight
•give first aid where necessary
•ensure passengers disembark safely at the end of a flight and check that there is no luggage left in the overhead lockers and no stowaways or suspicious items on board
•Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
•Computerize check-in, verify documentation, ticket, seat reservations and seat assignments for passengers traveling on international flights.
•Assist and escort VIP's, ill, handicap, elderly, injure and unaccompany minors who need special assistance.
•Maintain safety during ramp operations through oversight of FAA procedures during loading/unloading passengers/aircraft process from the ramp and/or tarmac area.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.