2016
Bachelor of Arts in Communication
ICCT Colleges Foundation Inc.
More Info About Me
I'm 39yrs old, married and with 2 kids. I'm a graduate of Engineering and have worked mostly in manufacturing industry, I started my career as a member of the Engineering Department and transitioned into Procurement.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2017
-
2023
Philippine Veterans Affairs Office (PVAO)
(Administrative Officer I)
As an administrative officer, I am responsible in providing administrative support and assistance to the organization. I provide administrative assistance to staff and management, maintain records, and handle a variety of administrative tasks.
My primary responsibilities include:
• Planning, organizing and coordinating office operations and procedures
• Answering phone calls and responding to emails
• Scheduling meetings and appointments
• Assisting with the preparation of documents, reports, and presentations
• Maintaining office supplies and equipment
• Processing and managing incoming and outgoing mail
• Managing filing systems
• Processing invoices and expense reports
• Handling confidential information
• Performing other duties as assigned.
2017
-
2017
The Results Companies
(Technical Support Representative)
As a Technical Support Representative, I am responsible in providing technical support to customers who have questions or issues with our product or service. This role requires me to have strong customer service skills, as well as technical expertise. As a Technical Support Representative, I am trained to troubleshoot technical issues, provide solutions to customers, and help resolve customer complaints. Moreover, I am may be asked to help train customers on how to use a product or service, as well as provide technical support over the phone or through remote access.
2016
-
2017
Teletech
(Customer Service Associate)
As Customer Service Associate, I am responsible in providing excellent customer service in the retail environment. The position involves interacting with customers over the phone, answering customer inquiries, resolving customer complaints, and providing general assistance to customers. As a Customer Service Associate, I must be able to handle a wide variety of customer inquiries, demonstrate a positive attitude, and provide prompt and courteous service. I must also be able to multitask and remain organized in a fast-paced environment. As a Customer Service Associate, I must also be knowledgeable of the store’s products and services in order to accurately assist customers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.