2014
BSBM major in Marketing Management
Holy Angel University
More Info About Me
Hey there! My name is Stephanie, but you may call me Tippy. I am a committed virtual assistant who is passionate about providing outstanding customer service and aiding businesses in their growth. My background in customer service and bookkeeping provide me with a well-rounded set of skills. My experience in bookkeeping allows me to provide financial assistance with invoices, expense tracking and basic accounting. My attention to detail ensures that your books are up-to-date and accurate. I am passionate about open communication and collaboration, as well as being a good listener. My goal is to build strong and long-term working relationships with clients, and I am committed to helping them achieve success in their endeavors. On a personal level, I enjoy staying organized and am always eager to learn new things. I am a reliable, trustworthy, and dedicated virtual assistant, and I look forward to helping you reach your goals. Please feel free to contact me.
My Skills and Competencies
Social Media Management
Bookkeeping
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
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2022
BDO Unibank
(Customer Service Associate)
• Receives and processes daily transactions such as over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, and other miscellaneous transactions
• Notes and verifies significant information as required by bank policy/procedure.
• Ensures that bank procedures are followed when performing transactions on the teller machine and other equipment as required.
• Promotes the bank's products and services; consistently cross-sells bank products at every opportunity.
2015
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2016
ANC Real Estate
(Real Estate Agent Assistant/ Admin staff)
• Supports the Broker by assisting in administrative and personal duties related to essential business operations.
• Oversee the team schedules and team meetings.
• Listings Management and responding to e-mails and phone calls, coordinating appointments and events.
• Provide customer service and adjust to the needs of the team and execute other assistant duties when necessary.
• Execute office management tasks such as systematizing office records, and buying office equipments.
2014
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2015
IQOR Clark
(Customer Service Representative)
• Handling customers calls primarily about their car loan account.
• Provide exceptional customer service by responding to inquiries and resolving issues in a timely manner.
• Identify customer needs and provide solutions that meet their expectations.
• Maintain up-to-date knowledge of products, services, policies, and procedures.
• Accurately process transactions such as deposits, withdrawals, transfers, payments, and account maintenance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.