2007
BSBA Major in Business Management
Pamantasan ng Lungsod ng Valenzuela
More Info About Me
I'm a professional with extensive experience in administrative support and customer service. I help business owners achieve their goals and lighten their load so that they can focus on the most important aspect of their business. Whether you are starting a business or an established one striving to keep everything organized, aiming to grow sales online, my expertise and skills can help you achieve it.
My Skills and Competencies
Social Media Management
Virtual Assistant
Data Entry
Content Creator
Certificates
My Experience and Education
2019
-
2020
Infocom Technologies Inc
(Tech Support)
Provided immediate resolution to customers thru social media platforms (Facebook and Twitter).
2018
-
2019
Concentrix Philippines
(Chat Advisor)
Achieved 20% sales monthly target and maintained client relationships by helping customers to make an informed purchase of the product that they need or want.
2016
-
2017
Alorica
(Customer Service Representative)
Engaged with customers over the phone and addressed any issues with their accounts. Maintained thorough and accurate customer records and excellent customer experience by providing the best service to the customers.
My Services
e-Commerce Associate
Product Listing | Order processing and fulfillment | Customer Service
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
Product Listing | SEO | Order Fulfillment | Customer Service
Testimonials
Client
"Great work and fast completion of this data entry project! 5 out of 5 stars. Thank you for your help!"