Hey I am Tiffanykris

Why me?

Hi! I’m Tiffanykris Servidad, a dedicated Customer Service Representative with over a year of experience handling both financial and healthcare accounts. I hold a Bachelor of Science in Accountancy and am a certified QuickBooks-trained bookkeeper. While I initially aspired to work in bookkeeping or banking, I chose to explore customer service and account management—a decision I don’t regret. Through this journey, I’ve honed my English communication and analytical skills, making me a well-rounded professional.

During my academic years, I was a high achiever, serving as the Governor of the Accounting Department while also working as the secretary to our dean. My strong sense of responsibility and dedication to excellence carried over into my professional career, where I was entrusted with handling supervisor calls just six months into my previous role—despite the presence of more tenured employees.

Beyond my corporate experience, I also worked as a Social Media Manager for fun. As an introvert, I focus on my responsibilities and continuously seek self-improvement. My adaptability, curiosity, and persistence drive me to learn and master new skills. Working in healthcare customer service significantly enhanced my problem-solving abilities, allowing me to navigate complex inquiries efficiently.

Why me? Because I am committed to delivering my best in everything I do. You can trust that I will approach every task with dedication, precision, and a strong work ethic.

Tiffanykris Mojello Servidad
Cebu City, Philippines
Freelancer
Check my CV View Work Hire Me

Customer Service Representative| Fraud or Investigation Specialist |Healthcare Provider Support|Virtual Assistant| Social Media Manager

Customer Service Representative| Fraud or Investigation Specialist |Healthcare Provider Support| Social Media Manager
Communication skills
Active listening
Problem-solving skills
Emotional Intelligence
Time management

Certificates

GVA
CSR | Healthcare
Bookkeeping

Customer Service, Healthcare, Financial, Fraud, Social Media Design

  • EXPERIENCE
  • EDUCATION
Saint Joseph College of Sindangan Incorporated
Bachelors of Science in Accountancy

SY : 2022

2018
Accountancy Business Management

Saint Joseph College of Sindangan Incorporated

2018 - 2020
That girl in youtube
(Administrator/ Engager)

I managed this page as the administrator, responsible for all the content posted. I was also the engager where I was responsible to answer the questions asked by the followers.

August 2022 - April 2023
Eperformax
(Customer Service Representative)

I was a fraud/investigation specialist in a financial account where I answer customers via live chat or as a voice support. I was an SME after 6 months and was offered to take supervisor calls after honinv my skills for a couple of months. I trained newly hired representatives and assist them with solving cases.

June 2023 - N/A
Foundever
(Customer Service Representative)

Assists dentists and provide the benefits of the policy holder. Ensure's that wach benefit given is accurate to avoid future discrepancies. I also assist on claims for the providers and help them solve their concern.

CSR | SMM | VA | Bookkeeper

Customer Service Representative| Fraud or Investigation Specialist |Healthcare Provider Support| Virtual Assistant | Social Media Manager
Customer Service Representative : Financial Account Fraud Specialist

I was UK financial fraud specialist for 8 months. Chat and voice support. Position offered : Supervisor calls

Customer Service Representative: Healthcare

* Provides benefits to employees and dentists *Solve Claims

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Phone Number
+63 995 640 1432

Address :
Cebu City,
Philippines


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