Bachelor in Hotel and Restaurant Service Technology
Bohol Island State University
Bachelor of Science in Computer Science
Associate course.
I have over 5 solid years of Quickbooks experience and handled bookkeeping tasks such as processing payroll, invoicing, bank reconciliation, preparing profit & loss for tax preparation. I have helped clients analyzing job costs to support financial decision-making.
I respect the invoice paid by the client should be provided with tasks executed efficiently and effectively in return, always approaching tasks with a can-do attitude and ready to share my knowledge and skills to proactively do what the client needs.
I can help manage your email to reach inbox zero, ensure you will be able to commit to your daily schedules, and I can help organize your files by following a proper labeling technique to your files using cloud storage such as Google Drive or Dropbox.
Specializing in:
*Quickbooks
*Account Receivables/ Account Payables
*Bank Reconciliation
*Clean-up/Catch-up Bookkeeping
*QuickBooks Online Consulting or Training
*Accounts Receivable Review
*Prepare Profit & Loss for tax prep
*Accurate Data Entry
*Invoicing
*Payroll Processing
*Bookkeeping
*Cold-Emailing
*Email Management
*Calendar Management
-SPECIAL SKILLS/TOOLS:-
TYPING SPEED of 62 WPM,
QUICKBOOKS, Microsoft Suite (Excel, Word, Power point)
Asana, Google Workspace (GDrive, Google Docs, Google Sheet, Google Calendar)
Dropbox, Canva, Capcut, Slack
-FAMILIAR WITH TOOLS:-
Wordpress, Thrivecart, Hub, Salesforce, Notion, Monday.com, Trello
-EXTRA SKILLS:-
*Customer Service/Technical Support
*Creation of Facebook Campaigns/Ads
CHARACTER REFERENCES:
Stella Palomo Monteño
MCiti Suites General Manager
stellapalomomnteno@gmail.com
+63 998 547 8647
IRIS CHRISTY PUYONG
Concentrix Team Manager
irischristy.puyong@gmail.com
+63 918 995 5988
Bohol Island State University
Associate course.
Transfer and update store items’ details, product descriptions, prices, from Excel spreadsheet to the CRM/Material system. Enhance/edit product images to ensure increase of store sales.
I handle incoming chats, classify and resolve basic customer product concerns such as order processing, order status, order details, product details, billing concerns and escalate more complex problems to higher-level support personnel to continue improve positive customer experience.
I achieved the title 'billing queen' since I can easily spot the issue of the bill when the customers contacts our department.
I am responsible for establishing team workflow that helped increase the team’s productivity and efficiency in reaching target goals by 15% using project management tools.
I manage clients' inboxes, schedule calendars, and ensure clients meet all scheduled appointments. This not only enhances client productivity but also leaves a positive impact on everyone he meets.
Additionally, I edit videos, generate administrative and financial reports, conduct online data research, and organize files for clients' easy access.
I set up and process payroll, process invoices, does AR/AP, locate miscalculations of financial reports, pay taxes, file tax forms to prevent clients in getting gov’t penalties. I also troubleshoot Quickbooks issues and provide solutions to technical problems to prevent miscalculations of financial reports.
Being a Technical Support Specialist, I provide technical assistance and support to customers who are experiencing issues with Dell products or services. I troubleshoot Dell computers' issues over the phone, email, and provide solutions to technical problems.
I process part or product replacement when necessary after isolating what causes the problem. I make sure that replacement gets to the customer in a timely manner and all are working prior closing tickets.
I handle hotel inquiries from international or local guests, providing details of hotel services and amenities, make and adjust room and function hall reservations, and address customer complaints. I do ad hoc administrative duties such as generating hotel and cafe sales reports to help raise the hotel’s target revenue.
I can do Admin assistant works, bookkeeping duties, data entry, and data organization.
I can help manage your calendar, book your travel, manage your email and correspondence as well as do ad hoc tasks.
I have QB experience, process payroll and invoice, generate financial reports, process tax payments, AR/AP
Accurately input /organize information into databases, spreadsheets, etc. Attention to detail, speed, data protection.