Hey I am Theresa Theresa

More Info About Me

I have meaningful experience with both customer service and bookkeeping. I bring value to the table by staying dedicated, accountable and open-minded to acquire new knowledge. I love coffee and I read and journal during my free hours.

Theresa T. Teves
General Trias City, Philippines
tevest16@gmail.com
Freelancer
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My Skills and Competencies

Xero/QuickBooks Online Bookkeeper
Customer Service (Chat & Email)

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2012
Bachelor of Science in Management Accounting

Bachelor's Degree - graduated cum laude

2013
Bachelor of Science in Accountancy

University of San Jose-Recoletos

2016 - 2017
ACDI Multipurpose Cooperative (Credit Services Business line)
(Savings/Loans Officer /Teller)

Perform rotational duties in the company’s credit services subsidiary
a. Teller – account for daily financial transactions
b. Loans Officer – assist cooperative members in filing their loan application
c. Savings Officer – assist in opening of savings, deposit accounts

2013 - 2013
J.P Morgan, Chase & Co
(Telephone Banking Specialist)

1. Respond to client’s inquiries and provide information about bank products and services
2. Help clients solve their complaints and disputes
3. Process changes to clients’ accounts using company software

2019 - 2020
ACDI Multipurpose Cooperative / Philippine Cooperative Central Fund Federation (secondment position )
(Member Relations conc. Investment Officer)

• Plan and curate membership and investment proposals to cooperatives all over the Philippines
• Present program proposals for investment and loan generation
• Prepare membership development analytics, KPIs and KRAs and analysis reports
• Coordinate and collaborate projects with affiliate organizations

2017 - 2019
ACDI Multipurpose Cooperative / King Aces Travel & Tours (secondment position)
(Assistant Accountant)

1. Record daily financial transactions
2. Liquidate reports of Chinese/Taiwanese tour itineraries and costs
2. Prepare analysis of accounts and bank reconciliations
3. Update and maintain books of accounts
4. Perform other bookkeeping-related tasks

2020 - 2020
URBOKS Accounting
(Quickbooks Online Bookkeeper)

Record and categorize financial transactions using QuickBooks Online Software

2021 - 2023
YaYa Creations
(Chat and E-Mail Support)

• Provide information to customers' product-related queries
• Provide solutions to customers' issues and grievances
• Process order or information changes on Shopify and help with tracking shipments
(Application softwares utilized: Slack, Comm100, Shopify, Deposco, Airtable, Hubstaff)

2020 - 2021
Isla Ida
(Chat and Email Support)

1. Provide information to customers' product-related queries
2. Provide solutions to customers' issues and grievances
3. Process order or information changes on Shopify and help with tracking shipments
(Tools: Gorgias ticketing software, FB/IG)

My Services

Xero and QuickBooks Online Bookkeeping

Full responsibility for managing the day-to-day accounts function ensuring QBO and Xero are accurate and up to date.

Customer Support - Chat and Email

I provide excellent customer support. I am dedicated and accountable professional. Tools: Comm100, Deposco, Slack


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
General Trias City,
Philippines
Email :
tevest16@gmail.com


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