BSHRM
Divine Mercy College Foundation Inc
I am a dedicated and detail-oriented professional seeking the opportunity to contribute my skills as a Medical Virtual Assistant. I bring a solid foundation in medical knowledge and a passion for leveraging technology to enhance healthcare services.
My experience includes call handling as an Account Receivables agent, calling insurances about patient’s claims. Faxing an appeal when its needed. With knowledge and experience handling Notice of Admission, submitting authorization via insurances website, I am adept at managing confidential patient information with the utmost discretion and maintaining a high level of accuracy in all tasks.
Divine Mercy College Foundation Inc
Checking eligibility of the patient, sending authorization via fax or website
Checking patients account eligibility via insurance website
Submitting authorization via Availity website for Blue cross Blue Shield, Humana and Aetna Plans.
Submitting authorization via UHC and UMR website for United Healthcare plans.
Faxing authorization using electrightfax for Cigna and Wellmed plans using patients facesheet inside Meditech App
Checking patients account eligibility and updating their account using Eptac.
Calling different insurance for patients claims and benefits
Handling outbound calls, coordinated to patients insurance for their claims and benefits.
Faxing appeals to the provider for patients claims
Handled confidential documents like EOB and ABN to maintain their proper organization
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.