2015
Bachelor of Science in Business Administration Major in Financial Management
St.Dominic College of Asia
More Info About Me
An experienced manager with the drive to reach the company's goals, resolving operational concerns and creating strategies to improve efficiency.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
SEO Specialist
Certificates
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My Experience and Education
2019
-
2022
LiveME Philippines
(SR. OPERATIONS MANAGER)
Oversee day to day operations for the Philippines and Eastern Europe region, create and
implement process solutions to reach the company’s revenue goals and make sure that all
employee derivable are achieved.
● Establish and maintain robust work planning and scheduling processes ensuring optimum resource utilization and attainment of all related KPI’s.
● Participates in interdepartmental meetings to ensure that all processes are aligned and followed by employees
● Conduct’s monthly meetings with partners to coordinate process changes and monthly progress
● Partner onboarding
● Create competitive strategies
2018
-
2019
BIGO Live Philippines
(COMMUNITY OPERATIONS MANAGER)
● Responsible for all operations and execution, working with data to improve operations efficiency
● Create product strategy to determine content operations direction
●Implement process changes
● Budget planning
2016
-
2018
UBER Systems Incorporated
(COMMUNITY OPERATIONS SPECIALIST)
● Designated in monitoring hourly report and encouraging team members to exceed productivity
● Stakeholder management, provides trend insights and setting expectations
●Update obsolete content logic to ensure that all processes are aligned
●Collate and review fraud trends on rider queue
● Filling of JIRA for recurring issues
● Provides support to outsource business partners
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google