Hey I am Tashmir

About me

It sounds like you are looking for me! πŸ˜‰
Your search for a Virtual assistant stops here! πŸ‘€πŸ‘¨β€πŸ’»

I am a seasoned Customer Service Representative with Leadership skills and 5 years of solid experience in the field. πŸ“žπŸ’»πŸ†

About Me:
πŸ“Œ Customer Service: I have a proven track record of delivering excellent customer service, ensuring your clients or customers are satisfied. With team management experience handling multiple agents.

πŸ“Œ Appointment Setting: I can efficiently manage your calendar, schedule appointments, and help you stay organized. With experience in cold calling offering products and PTP.

πŸ“Œ Web Research: Need information at your fingertips? I excel in web research to keep you well-informed.

πŸ“Œ Data Entry Specialist: Accurate and efficient data entry to maintain your records and databases making sure all sensitive records are protected. With proven track records and highly organized.

πŸ“Œ Email Management: I can efficiently handle your email management needs, including inbox organization, filtering, drafting responses, scheduling, flagging urgent emails, follow-up, and archiving. My goal is to keep your email workflow organized and ensure timely responses and actions as required.

πŸ“Œ Chat support: I have experience in delivering real-time chat support to assist customers and clients with their inquiries, concerns, and issues.

πŸ“Œ Microsoft Suite and Google Suite: Proficient in both Microsoft and Google productivity tools to assist you with various tasks.

πŸ“Œ Versatility: From appointment setting and email management to chat and phone support, I'm well-versed in various aspects of virtual assistance.

πŸ“Œ Detail-Oriented and Resourceful: My attention to detail ensures that nothing slips through the cracks, and my resourcefulness enables me to find solutions to any challenge.

πŸ“Œ Proactive Approach: I take the initiative to anticipate your needs and provide proactive support, contributing to your efficiency and success, and love collaborating.

πŸ“Œ Tech Proficiency: I am proficient in both Microsoft Suite and Google Suite, CRM, and other online tools making me adaptable to your preferred tools.

πŸ“ŒCanvaPro: Photo Editing, picture resizing, graphic designs, and content creation.

πŸ“šEducational Background: Armed with a bachelor’s degree in hospitality management, bring outstanding skills to the table that can elevate your business.

I am ready to start immediately and am known for being detail-oriented and resourceful. I take a proactive approach to ensure tasks are completed efficiently and to your satisfaction. πŸ’―

Let's work together to streamline your workload and help you achieve your goals. Feel free to reach out to discuss how I can tailor my services to meet your specific needs. Your success is my priority! πŸ’―

Tashmir A. Tanhueco
Mabalacat City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer / Copy Writer
Data Entry Specialist/ Encoder
Facebook Ads Manager
Billing / Invoicing
Email / Chat Management

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Science in Culinary Arts Management

Holy Angel University

Oct 2, 2023 - Oct 6, 2023
Kurso,ph
(Social Media Manager In-depth Training)

β€’ Social Media Management
β€’ Graphic Design w/ Canva
β€’ Word Press and Marketing
β€’ Copywriting
β€’ Facebook Ads Autopilot
β€’ Social Media Calendar

Oct 2, 2023 - Oct 6, 2023
Virtual Assistant Training Philippines
(Social Media Marketing In-depth Training)

β€’ Social Media Marketing
β€’ Social Media Algorithm
β€’ Duties and Responsibilities of Social Media Managers
β€’ Purpose of Hashtags
β€’ Facebook Ads
β€’ Content Creation
β€’ Article Creation
β€’ Graphic Design
β€’ Basic Video Editing
β€’ SEO (Search Engine Optimization)
β€’ Website Development (WordPress)
β€’ Lead Generation

2023 - 2023
ProVA
(General Virtual Assistant Training)

β€’ VA Tools
β€’ VA Jobs
β€’ Graphics Design
β€’ Article Writing
β€’ SEO
β€’ Data Entry
β€’ Bookkeeping
β€’ Appointment Setter
β€’ Calendar Management
β€’ Email Management
β€’ Sales & Marketing VA
β€’ Cold Caller

2020 - 2023
iQor Philippines - FedEx
(Senior Agent Hybrid)

Data Entry Specialist
Chat support
Email management
Inbound / Outbound Calling
Ticket Management
Team OIC
Billing / Invoicing
Customer Satisfaction
Coaching
Mentoring

My Services

Facebook Ads Manager

Make, Edit, Oversee, and Analyze paid promotional Facebook campaigns.

Email Management / Chat support

Manage, prioritize, send, track, and organize emails making sure it ZERO. Live chat support for Social Media.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Encoder

Giving Quality, accuracy, completeness, consistency, and high attention to detail.

Content Creator / Copy Writer

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

SOCIAL MEDIA GRAPHIC DESI...

DATA ENTRY SPECIALIST / E...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Mabalacat City,
Philippines


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