Bachelor of Science (BS), Hospitality Management
Samson Polytechnic College of Davao
I have gained a wide range of skills, qualities, and experiences throughout the years that have enabled me to become a competent and incredibly effective Virtual Assistant. As a virtual assistant, I would characterize myself as resourceful, customer-focused, adaptable, and someone who will go above and beyond to provide excellent service. I possessed the skills I needed to function well in the role. I think of myself as an achiever. For instance, in my previous position, I worked extra hours as a sales representative on the weekends to gather all the necessary data and expertise to acquire customers' confidence in our product, which enabled the company to surpass the sales quota. I'm the Virtual Assistant you want if you need someone who consistently exhibits excellent time management, organizational abilities, and attention to detail. I'm also flexible, dependable, and trustworthy.
Samson Polytechnic College of Davao
To manage complaints, process orders, and answer questions, we engage with customers.
Organize communication via emails and phone conversations, and serve as the first point of contact for customers. We arrange for technician appointments and handle dispatch escalations. Organize calendars and manage contact lists. We handle disputes, send invoices, and, if necessary, contact warranty for coverage.
We maintain accurate and complete customer account information and assist them with pricing quotes for a wireless product. We also respond to customer inquiries professionally and ensure customer satisfaction by providing high-quality customer service.
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.