2008
Food and Beverage Preparation Services
General Santos National School of Arts & Trade
More Info About Me
Objective: With extensive experience in a relationship in customer service ,and problem solving skills seek a similar role by a strong company.
Career Summary: Customer relationship oriented with proven ability to provide a team spirited leadership productivity, skilled in assisting customers needs efficiently to obtain standard company goals.
Skills Summary: Supervision, training a career coaching multi tasking/worked hard management.
Customer Relationship Management.
Handling Cash Policy in a sufficient manner.
Suggestive Selling
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2020
-
2024
Beaute Station by Beautederm Corp.
(Beauty Consultant/ Cashier)
Promoting beauty products with super brand quality
Upselling Skills
Customer relation oriented
Cash handling policy in a sufficient manner
2015
-
2018
Gulf Coffee Company (Caribou Coffee shop Kuwait)
(Barista/Customer Service Supervisor)
Barista role and responsibilities:
Preparing and serving coffee,tea and specialty drinks
Taking customer orders/handling transaction
Operating and maintaining coffee equipment
Maintaining clean and organized workspace,restocking supplies
Providing excellent customer service
Customer Service Supervisor:
Train team per supervision on new products/policies.
Improve customer satisfaction & product delivery during company acquisition & pushing the team to increase/ hit the Target Sales.
Analyze team & individual statistics, prepare reports/exams to improve & maintain coffee knowledge, customer relation and handling the customer complaint
2012
-
2014
TongYang Shabu–Shabu & BBQ Grill (2012-2014)
(Chiller/Pantry & Frontliner)
Food preparation & sanitizing the pantry area
Maintaining clean & organized food items on display and chiller
Cash handling policy in a sufficient manner
Assisting the guest when entering the restaurant premises
2009
-
2012
Chowking Gensan Highway
(Back Up Halo-Halo & Cashier)
Back-up preparation in halo-halo station,soda,food utensils
Handling cash policy in a sufficient manner
Handling cash policy in a sufficient manner in Delivery Station
Customer relation oriented
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.