2005
Computer Programming
Colegio de San Pedro
More Info About Me
I've been working in the retail industry for almost 9 years as an Administrative and Sales Executive, and I've gained the necessary knowledge, clerical, and interpersonal skills to provide excellent service and make a significant contribution to your organization.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
My Experience and Education
2020
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2021
ALZAIN JEWELLERY CO. W.L.L
(E-commerce Administrative)
• Supervises order fulfillment making sure customer ordering journey meets standards
• Oversees inventory and product updates
• Provides inventory replenishment advice based on product movement
• Supports physical boutiques by making sure customer required products are transferred
• Process sales orders in relation to purchasing, packing, shipping, billing, and coordination.
• Works with Al Zain back offices, logistics, and merchandise department to ensure sales and operations coordinate to meet customer satisfaction.
• Preparing monthly stock checks & debtors aging.
• Reconciliations of bank charges and customer transactions with payment gateways.
• Provide needed reports to the accounting and logistics department
• Main point of contact for the department for the ERP & Effission systems.
• Maintaining and developing relationships with existing customers via telephone calls and emails.
2019
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2020
ALZAIN JEWELLERY CO. W.L.L
(Order Processing Executive)
• Supports and is responsible for following up through the whole process of the production plan, projects, and order status; Records all the information, delivery, and coordination with Factory, Merchandise, and sales department to ensure the Company provides and meets high standard procedures and to ensure all orders are keyed into the system timely.
• Oversees order processing flows and supervises order fulfillment, and plans, and organizes daily operations to always ensure consistency and accuracy.
• Creating a new design number in Effission systems with complete details.
• Creating, placing, and processing Repairs, Customer orders from all Boutique and top Management customers, production Stock & wholesaler.
• Perform administrative duties, reports, and analysis production process.
2016
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2019
ALZAIN JEWELLERY CO. W.L.L
(Sales Executive)
• Responsible for opening and closing registers, register management of ERP system, and merchandise returns.
• Placed special customize orders for customers or existing designs.
• Provide customer service by greeting and assisting customers and responding to customer inquiries. Demonstrated how jewelry and gems look on the body.
• Preparing bills, wrapping merchandise, making invoices, and collecting payment.
• Perform administrative duties, such as preparing & analyzing sales reports, keeping staff sales records, and filing expense account reports.
• Preparing monthly stock checks & debtors aging.
• Participation in all the company exhibition
2013
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2016
MAYA JEWELLERY CO. W.L.L
(Sales Executive and Account)
• Updating and maintaining Online Internet Bank accounts, Withdrawing & Deposit money.
• Handling and taking care of PDC, Monitors accounts receivable and accounts payables.
• Taking care of other miscellaneous factors of a sales establishment, balance all receipts against sales. Handling cash sales and petty cash.
• Maintain Financial Security.
• Listening to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationships with existing customers in person and via telephone
• calls and emails.
• Advising on forthcoming product developments and discussing special promotions.
• Checking the quantities of goods on display and in stock.
• Gaining a clear understanding of customers' businesses and requirements
• Preparing monthly stock inventory & sales report.
• Performs Administrative and office support activities, LMRA & GOSI.
2012
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2013
A1 GIFT AND BRANDING CO. W.L.L
(Administrative Assistant)
• Maintain Supplier inventory by checking stock to determine inventory level.
Clean and arrange display (Showroom)
• Performs administrative and office support activities, including answering telephone calls, receiving, filing, and encoding.
• Prepare invoices, receipt, quotation, delivery note, and production summary, handle the walk-in inquiry,
• Open, sort, and distribute incoming documents, including faxes and email.
• Basic editing logo coming from client/customer.
• Perform other related tasks that may be assigned
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.