Hey there! I'm Sydney

Get to Know Me

Hi! I’m Sydney Espada. I’m a 29-year-old mom and a dedicated professional with over 6 years of experience as a Receptionist cum Administrative Assistant in Dubai, UAE. I started my college at La Consolacion College Bacolod and took up Bachelor of Science in Tourism Management. I wasn’t able to finish the course due to being a single mom and the family’s breadwinner but these life experiences made me resilient, resourceful and goal-driven.

Over the years I have developed solid experience in front desk operations, calendar management, invoicing through QuickBooks Intuit, and KYC processing using SHAMS and SPC portals. I’m also familiar with tools like Microsoft Office 365, Outlook, Gmail, Google Calendar, Zoom, Teams, Canva, and Asana which I used to manage tasks, streamline communication and support team productivity.
I recently enrolled in PRO VA training to expand my skills and transition into the Virtual Assistant field. I’m passionate about helping businesses stay organized, productive and client-focused – whether in an office or working remotely.

As a self-motivated single mom and family provider I take pride being reliable, adaptable and hardworking. I bring not just experience but also heart and hustle to every opportunity – and I’d love to be part of your team.

Sydney Espada
Bacolod City, Philippines
sydneyespada395@gmail.com
Freelancer
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My Expertise

Solutions-Oriented Skills to Support Businesses Remotely or In Person
Digital Tools
Data Entry & Accuracy
Executive Assistance and Medical Virtual Assistance
Administrative Assistant
Task Management
Soft Skills

Certificates

Certificate of Participation - GVA

My Experience and Education

From front desk to virtual desk—here’s how I’ve helped teams thrive.
  • EXPERIENCE
  • EDUCATION
June 2012 – September 2016
Bachelor of Science in Tourism Management

Bachelor of Science in Tourism Management (3rd Year Completed)
Completed three years of study focused on tourism operations, customer service, travel planning, hospitality management, and event coordination. The program provided strong foundations in destination marketing, guest relations, and the business side of tourism services.

2023 - 2025
SPARKLE BUSINESSMEN ADMINISTRATIVE SERVICES — Dubai
(Receptionist cum Administrative Assistant)

• Provide administrative and front-desk support, ensuring smooth daily office operations and a welcoming atmosphere for visitors.
• Collaborate with the Finance Team to create and process invoices using QuickBooks Intuit.
• Assist the Operations Team by uploading and managing KYC documentation on regulatory portals such as SPC and Shams.
• Support HR functions by preparing offer letters, scheduling interviews, and sending candidate invitations.
• Plan and coordinate employee birthday celebrations and internal office events to foster a positive work environment.
• Book and organize meetings, manage calendars, and ensure timely communication across teams.

2021 - 2023
IBG CORPORATE SERVICES PROVIDER LLC — Dubai
(Receptionist cum Administrative Assistant)

• Schedule meetings and appointments.
• Partner with HR to update and maintain office policies as necessary.
• Provide general support to visitors.
• Assisting with a variety of administrative tasks, including copying, faxing, taking notes, and making travel plans.
• Scheduling appointments, maintaining an events calendar, and sending reminders.
• Maintained inventory of office supplies, placing orders as needed to ensure uninterrupted operations.
• Answered and directed phone calls, transferred calls to appropriate departments, and took messages as needed.
• Managed a high-traffic reception area, warmly welcoming visitors and addressing their needs promptly.
• Signed for incoming deliveries and notified employees of packages.

2020 - 2021
ARDALAN & COMPANY — Dubai
(RECEPTIONIST CUM ADMINISTRATIVE ASSISTANT)

• Providing essential support to the attorneys during and in between legal cases.
• Maintaining comprehensive and accurate records.
• Supporting partner in charge or managing partner level.
• Answer and respond to phone calls, communicate messages and information to the executive.
• Prioritize emails and respond when necessary.
• Coordinate travel arrangements.
• Maintain various records and documents for company executive(s).

2018 - 2020
FITNESS GYM — Dubai
(RECEPTIONIST CUM SALES)

• Operate telephone switchboard to answer and forward calls providing information taking messages and scheduling consultations.
• Greeted gym members and visitors with a friendly and welcoming demeanour, creating a positive atmosphere
upon entry and checked Membership.
• Actively engaged with members to understand their fitness goals and recommend suitable memberships and services.
• Collaborated with the marketing team to promote special offers, events, and new programs to
attract potential members.

What I Can Do for You

Helping you stay organized, connected, and ahead of schedule.
Medical Virtual Assistance (Basic, growing with training)

Learning medical VA tasks: appointment setting, patient data entry, email replies, and maintaining confidentiality.

Executive Assistance

Supports executives with inbox, schedules, task tracking, internal comms, meeting prep, and confidential files.

Data Entry & Record Management

Skilled in accurate data entry, updating records, form submissions, transcription, and basic reporting.

Administrative Support

Experienced in managing calendars and emails, organizing files and tracking data formatting documents and presentations.

Testimonials

Real feedback from the people I've supported and worked with.
Author

Joao Marcos Pestalozzi

I have worked directly with Sydney and it was a pleasure to have someone so nice, welcoming and professional around the office. Any company would be very lucky to have her, I recommend her without any hesitation.

Author

Ramil Sanchez Velosco

Sydney has one of the most creative minds in the organization. She will help and assist you in many ways at her utmost times! Possesses high camaraderie in the team! Highly commendable for being a great colleague!

Author

Sara Aly

Sydney is brilliant, she’s always professional and completing the tasks given to her with a smile. Plus, she’s always delivering the customer satisfaction to the top when she greets the clients and makes sure everything is prefect!

Author

Rica

Sydney is an excellent team player, a quick learner and a very good communicator. Always helpful.

Author

Fatma Abd El Gawad

If we will speak about professionalism, hard-worker, self motivated, detailed oriented and the most organised person in the company it will be Sydney Espada..

Author

Vladimir Nedic

Her work in managing client accounts was always flawless, making everyone’s job easier. Sydney is dedicated to everything she is dealing with. She put all her effort in every single detail of any job.


Work Samples

Proven support that keeps teams organized, focused, and running smoothly.

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch
Need help with admin work? I’m one message away.

Address :
Bacolod City,
Philippines
Email :
sydneyespada395@gmail.com


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