2015
BS TOURISM MANAGEMENT Major in Airline Operations
PATTS COLLEGE OF AERONAUTICS
Get to know me more!
I acquired my customer service skills and knowledge in my span of working in the Tourism and Hospitality Industry as the front liner of the company. Highly motivated, dependable, enthusiastic, and highly focused with the ability to manage multiple tasks with excellent interpersonal and communication skills. Risk taking and out of the box thinker by studying and working abroad even for a short period only. I am also a flexible individual and have eagerness to acquire or gain more knowledge and new skills.
I am not just your virtual assistant but I am your partner in success! I am not just a queen but I am your ace!
What I am good at!
Social Media Management
Customer Service
Email Management
Data Entry
Facebook Ads Management
Product Research
Product Listing
Certificates
Great experiences that I had!
2022
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MODA BELLA BOUTIQUE
(Owner / Social Media Manager)
- Social Media Management
- Social Media Plan & Strategies
- Content Creation
- Engagement
- Branding
- Copywriting (Hashtags and Captions)
2021
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2021
GUERILLA CREATIVE MARKETING
(FRONT DESK RECEPTIONIST)
- Assisting with a variety of administrative tasks which includes procurement tasks that deals with sourcing, negotiating terms, purchasing items, receiving and inspecting goods as necessary
- Answering phones in a professional manner, and routing calls as necessary.
- Helping maintain workplace security by maintaining visitor logs.
- Handled also the company's ecommerce platform. Organize orders from listing, packing up to shipping thru third party couriers.
2018
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2019
EXTREMELI SUITES
(FRONT OFFICE ASSOCIATE)
- Responsible for registering/booking guests in and out of their rooms, while accommodating any special requests.
- During check-in, we will verify a guest's method of payment and run a background credit check.
- We also try to upsell guest rooms, by sharing available alternatives and options.
2017
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2018
MONARCH PARKSUITES - ANCHORLAND HOLDINGS
(FRONT DESK RECEPTIONIST)
- Responsible for welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries.
- Maintains security by following procedures; monitoring logbook; issuing visitor badges
2016
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2017
PHILIPPINE AIRPORT GROUND SUPPORT & SOLUTIONS
(PASSENGER SERVICE AGENT)
- Responsible to help and support passengers as required by our customer airlines which may include check in, baggage processing, reservations and ticketing, boarding of flights, greeting arriving passengers, handling of VIPs, provide special passenger assistance.
- Handle customer complaints and other duties as assigned.
What can I do for you?
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
GENERAL VIRTUAL ASSISTANT
provides support for your company, setting up meetings, making travel arrangements, and managing calendars, etc.