2015
Far Eastern University
Bachelor of Arts in English Language
Magna Cum Laude
Professional Goals
Hola! I am Sunshine, 29 from Philippines.
My goal is to offer top-notch services, giving you time freedom to focus on what matters most while i take care of the rest. I pride myself on working with integrity, valuing both my client's time and the quality of my work. I'm a collaborative and adaptable professional who delivers results. I balance structure with flexibility, communicate effectively, and thrive on new challenges while maintaining a healthy work-life balance.
With me, consider it done :)
Professional Skills
Zendesk Expert
Data Entry
Property management
Task Management
Email Management
Social Media Management
Appointment Setting
Certificates
My Experience and Education
2021
-
2025
Home Partners of America
(Admin Assistant, Rent Collection Specialist)
* Addressed general inquiries regarding homeowners' leases and ledgers
* Handled property paperwork and act as a landlord representative for rental assistance
2019
-
2021
SUN LIFE CANADA OF PHILS (INC).,
(Licensed Financial Advisor)
Finance Professional providing consultation and strategic advice across a variety of financial products and services.
2015
-
2016
Teleperformance
(Operations Management Support)
Provides quick solution in a certain problem, ensuring customer's satisfaction.
My Services
Administrative Support
Ensures efficient workflow by managing scheduling, communications, and data effectively.
Customer Support
Ensures customer needs are met promptly and courteously.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Contributes to organizational success through meticulous data entry and in-depth web research.
Property management
Rent collection admin assistance with a wide overview of managing rental properties.
Testimonials
Lauren Hamm
Feedback from my previous manager at Home Partners of America
Emily Koeritz
Feedback from my Senior Director at my previous company
Emily Koeritz
Feedback from my Senior Director at my previous company