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BACHELOR OF SCIENCE IN CIVIL ENGINEERING
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More Info About Me
Dedicated and detail-oriented Customer Service and Sales Specialist. Excel at prioritizing, completing multiple tasks simultaneously, and following through to achieve goals. Knowledgeable about industry standards with strong skills in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Solid team player with an upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-orientated with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2021
QUANTRICS ENTERPRISES INC.
(Sales Specialists)
2018
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2020
QUANTRICS ENTERPRISES INC.
(Customer Service Representative (Billing and Basic Technical Support))
2015
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2016
SUTHERLAND GLOBAL SERVICES INC.
(Order Entry)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.