Bachelor of Science in Hospitality Management
Tarlac State University
Hi, I’m Stephanie—a detail-oriented and people-focused professional with a Bachelor of Science in Hospitality Management and a passion for helping others stay organized, efficient, and empowered.
While I’m new to the Virtual Assistant field, my background in customer service and live hosting has equipped me with strong communication skills, quick adaptability, and a calm, professional presence under pressure.
From handling fast-paced transactions as a cashier to engaging live audiences as an online casino dealer, I’ve learned how to multitask, manage time effectively, and deliver exceptional service with a smile. I’m eager to bring that same energy and dedication to supporting clients virtually—whether it’s managing schedules, handling correspondence, or assisting with day-to-day tasks.
Beyond the screen, I’m someone who values meaningful connections, celebrates milestones, and believes that every task—big or small—deserves thoughtful attention. If you're looking for a reliable, expressive, and detail-oriented assistant who brings both heart and hustle to the table, I’d love to be part of your journey.
Tarlac State University
Hosted live-streamed casino games professionalism and energy.
Delivered engaging spiels and maintained a lively atmosphere to enhance player experience.
Ensured strict compliance with gaming regulations and company protocols during live sessions.
Managed real-time interactions with players, providing clear instructions and maintaining a welcoming tone.
Demonstrated excellent camera presence, multitasking skills, and attention to detail in a fast-paced environment.
Participated in training sessions focused on AML/CTF compliance and customer service excellence.
Handled customer transactions efficiently and accurately in a fast-paced food service environment.
Provided friendly and attentive service, ensuring customer satisfaction and smooth order flow.
Managed cash register operations, processed payments, and issued receipts with precision.
Assisted in maintaining cleanliness and organization of the front counter and dining area.
Collaborated with team members to meet service goals during peak hours.
Demonstrated reliability, punctuality, and a strong work ethic as a working student balancing academics and job responsibilities.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.