2018
Bachelor of Information Technology
Saint Louis College, Philippines
Your Success is my Passion Executive General Virtual Assistant, Graphic Design, Data Entry, Customer Service Officer, Social Media Management, Search Engine Optimisation Specialist
I am a sincere soul with creative ideas. A B2B (Buddy to your Business). A soulmate to the solopreneurs and entrepreneurs! Making the best use of my skillset, I specialize in understanding the client's requirements well, thereby developing business opportunities that can help in achieving the organizational goals. I hold expertise in drafting attention-grabbing proposals and outlines for potential projects.
My Skills and Competencies
Social Media Management
Graphic Designer
Customer Service Officer
General VA
Certificates
My Experience and Education
2023
-
2023
Everyworks Singapore
(Customer Service Officer)
- Daily Inventory of products sales, records and compile file reports.
- Assists over 100% daily customer’s queries.
- Spearheaded the prospecting of new customers through referrals from existing clients and sales phone calls.
- Assisted customers in selecting the right package by asking open-ended questions to determine each customer's need while explaining the products and suggesting upgrades.
- Answer inbound calls/contact inbound leads promptly
- Compiling data on potential clients from sales calls
- Arrange work appointment and follow-up with clients
- Preparation, sending out and filing of sales quotation/invoices
- Updating of Customer Relationship Management (CRM) system
- Research for specific information via web
- Compilation of data/photos
- Updating of website content
- In charge of office operations and functionality
- Other miscellaneous administrative jobs
-To complete the task given within the agreed deadline
2022
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2023
Ilocos Sur Polytechnic State College
(IT Instructor/ Faculty Teacher)
- Teaching IT students and BASS students via Virtual/Online Class and Face to Face in well-observed and evaluated performance.
- Submitting Exams and Reports of Grades before the deadline.
- Taught ICT, Advanced Database Management, and System Integration Architecture in the school.
2018
-
2019
Tara Designs Phils. Inc
(PROGRAMMER AND GRAPHIC DESIGNER)
- Oversaw and assisted in the execution of design works
- Prepared daily graphic designs and reports.
- Supervise the assessments of all graphic materials to ensure the quality and accuracy of the design.
- Successfully resolved over 100 issues regarding IT infrastructure.
2017
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2017
Civil Service Commission, CSC Regional Office I, City of San Fernando
(Practicum ( Office Practice))
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search Data Entry / Web Researcher Internet for information on a wide variety of topics.
General VA
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Design
Graphic Design