Hey! I'm Sophie, I am an expert in Customer Support, Social Media Management, Lead Generation, and Talent Acquisition primarily with clients in the United States. I'm a social media specialist and content creator. I started my career about 3 years ago, and what an amazing journey it has been. I work with entrepreneurs and business owners to help them grow their companies through social media and organic marketing strategies. I can accurately follow instructions, complete tasks, and finish assignments on time.
I provide a variety of services including Social Media Management and Marketing, Logo and Branding, Content Creation, Engagement, Copywriting, and Virtual Assistance.
My mission is to provide creative visual content and branding to businesses in order to deliver a message and increase brand presence. I would love to help and guide you as you build your brand, and bring personalization to your business.
Hope we can talk soon!
Polytechnic University of the Philippines
● Managing the social media accounts of the clients. (Facebook and Instagram)
● Creating content for our social media profiles
● Engagement/ Communicating with customers/ fans on social media
● Collaborating with influencers
● Captioning
● Sourcing of suitable applicants by conducting research on job boards such as CareerBuilder, Indeed, LinkedIn, Monster and ZipRecruiter.
● Recruiting active and passive candidates through phone calls, emails, and general relationship-building.
● Conducting assessment/interview calls with candidates, assessing qualifications, discussing candidate’s career objectives and verifying availability, and compensation requirements.
● Organizing and keeping of candidates’ files, tracking their activities, opportunities, and references.
● Maintaining a record of candidates sourced through the SS Tracker.
● Creating end of day reports of productivity and results.
● Overall communication with clients from minor concerns up to updates about the number of starts/placements.
● Familiarity with ATS such as Bullhorn, Compass, Greenhouse and Workday.
● Experience in Boolean Searching to source candidates through active and passive channels.
● Onboarding new members of the team.
● Handled phone calls and took order calls, processed replacement and refund for the damaged items delivered.
● Responded to emails of the customers concerning their issues regarding the items or products.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.