2018
Bachelor's of Elementary Education
St. PetersCollege
More Info About Me
I am Somaya Mapantas from Iligan City, I finished my Bachelor'sDegree with a course of Bachelor of Elementary Education, and Also Licensed Professional Teacher ,I have been working for 2 years I handled and Performed Data Entry Clerk at Philippine Statistics Authority for 1 year and Customer Service (Non-voice) BackOffice for 1 year by providing Administrative Tasks. I love spending my Free time with my family, Playing Badminton, watching Movies and Travelling.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
Midigator
(Customer Service)
Back office customer service takes care of welcoming and managing customers, providing
technical and administrative support to solve difficulties and correctly managing complaints ,
provide appropriate solutions and alternatives within the time limitslimits, follow up to ensure
resolution. keep records of customerinteraction, process customer Accounts the file
documents.
2019
-
2020
Philippine Statistics Authority
(Data Entry Clerk)
Data entry clerk we are responsible fortransferring paperformats into computer
files or datadatabase system. we handle typing in customerinformation provided directly into
an electronic format, creating spreadsheetspreadsheets with large numbers of figures,
attention to details.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.