2018
Bachelor of Science in Hotel and Restaurant Management
Central Luzon State University
More Info About Me
I'm a highly motivated and detail-oriented individual with a strong passion for providing exceptional support and achieving optimal results. With a diverse background in hospitality, education, and virtual assistance, I possess a unique blend of skills that make me a valuable asset to any team.
My previous experience as a Front Office Associate at Top Star Hotel honed my customer service skills, allowing me to effectively communicate with clients and address their needs promptly. As an ESL Teacher at 51Talk, I developed strong interpersonal and communication skills while creating engaging and effective learning environments.
My recent roles as a General Virtual Assistant at Dream School and Virtual Assistant at Montessori.
Mental Fitness have equipped me with a wide range of administrative and technical skills, including:
Administrative Tasks: Calendar management, email organization, document creation, data
entry, and report generation.
Technical Skills: Social media management, basic graphic design, email marketing, and online
research.
Communication Skills: Effective written and verbal communication, active listening, and
problem-solving.
I am eager to leverage my skills and experience to contribute to your team's success. I am a quick learner, highly adaptable, and committed to delivering high-quality work.
My Skills and Competencies
General Virtual Assistant
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2022
Montessori Mental Fitness
(Virtual Assistant)
Email prospecting list, within Facebook and designated groups, and Linkedin to
make connection requests and initiate messages that lead to booked calls
September 2022
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July 2024
Worklight
(General Virtual Assistant)
Preparing reports,presentations, administrative tasks, assisting all the staff
2022
-
2022
Dream School Project
(General VA)
Provides administrative, technical, and creative assistance to clients remotely.
2020
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2020
51talk
(ESL Teacher)
Teach English to Chinese students of all ages through interactive online lessons.
The role involves creating a dynamic and engaging learning environment, using innovative
teaching techniques to enhance language acquisition.
My Services
General Virtual Assistant
Very detailed and an organized person to accurately submit and hit targets in a timely manner.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.
Testimonials
Wesley Farrow
It was probably unreasonable for me to want a virtual admin to be brilliant, trustworthy, hard-working, and excellent at communication. But I found all that and more in Sofia. She is easy to work and remarkably productive at an affordable price. If you have an opportunity to work with Sofia, take it!
Elizabeth Alina
Sofia has been an absolute godsend! She is always so cheerful and kind, and she does everything quickly and as thoroughly as possible. I've been so appreciative to hear her on my team. I highly recommend her to anyone who's in need of a great virtual assistant!
Peter Piche
I first engaged Sofia Medina-Servito for work as my VA in May of 2022. Sofia was always sincere in her wish to be excellent with the work I was asking her to perform. The nature of the work can, of course, be tedious, but Sofia always had a lovely and encouraging disposition. She was grateful to have the work, performed it flawlessly, and always asked questions in order to refine her ability to continue to do a progressively better job. I heard gratitude expressed from Sofia often about the opportunity. Her record-keeping was impeccable, and her follow up and work ethic were consistent. I would hire Sofia again in a second.