2011
Bachelor Of Science In Business Administration
UNIVERSITY OF THE EAST
More Info About Me
Approachability and reliability are my top priorities as a Virtual Assistant. I am diligent, trustworthy, and punctual, fostering a welcoming atmosphere. Excelling in communication, problem-solving, and adaptability, I ensure smooth operations. Additionally, my organizational skills, tech-savviness, and commitment to confidentiality add further value to my role as a Virtual Assistant.
My Skills and Competencies
Content Creator
Lead Generation
Social Media Management
Data Entry
Certificates
My Experience and Education
2014
-
2023
Baliwag Navigation, Inc.
(Visa Officer / Data Entry Specialist)
• Visa Officer / Data Entry Specialist
• Assisted seafarers with VISAs
• Managed Maritime Crew Visas (MCV)
• Handled VISA application paperwork
• Coordinated with the embassy on behalf of the management
• Processed US Visas and managed data entry
2011
-
2013
TELUS
(Customer Service Representative)
• Customer Service Representative
• Managed itinerary updates, cancellations, and refunds
• Accessed client accounts through CRM/PMS software
• Supported travel accounts like Expedia and Travelocity
• Provided excellent customer service through calls, emails, and OTA reservations
2010
-
2011
JOLLIBEE FOOD CORP.
(Service Crew)
• Delivered excellent customer service
• Took and executed customer orders
• Responded positively to customer feedback
• Ensured workstation cleanliness
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation
Acquiring new customers, helping them with their purchases, and convert the incoming queries into potential clients.
General Virtual Assistant
Helping you with everything, from research to administrative tasks, with solid online assistance. #VirtualAssistance