2012
Bachelor of Science in Industrial Engineering
Quezon City University
More Info About Me
Not only do I enjoy sharing my research expertise, but also my ability to express my ideas and business knowledge. Since I've been working in customer service for ten years, I've learned there is always room for improvement. I began with the easy chore of entering big amounts of data every day until I was able to advance to important responsibilities like resolving issues and disputing resolutions to clients or customers. I can promise to offer better results because I have complete understanding of processing emails. My years of experience have given me a lot of knowledge and have aided my professional development in this field. I'm a person who can easily adjust to my environment at work. Additionally, I work well on my own with little to no supervision and am a decent team player if need to work with a group. I have never had problems fitting in.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Lead Generator Specialist
Certificates
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My Experience and Education
August 2022
-
Present
Tdcx Philippine
(Client Service Associate)
Handling small to medium businesses regarding their concerns with FB ads and Instagram ads.
2020
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2022
Newstel Gmbh
(Sales Representative/ Team Lead)
Selling and providing good customer service experience to our customer. We sell lots of food supplements for gaining muscles, weight loss and testosterone booster.
2019
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2020
Acadsoc Phil.
(English Teacher)
English teacher for kids and adults in China.
2017
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2018
Transworld System Inc.
(Collection Specialist II)
Collecting debt healthcare accounts.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.