Bachelor of Science in Hotel and Restaurant Management
Lyceum of the Philippines University
I just got married last February 22,2020. My husband works as a Nurse in Saudi Arabia. I used to work at Food Industry then I shift to worked in a Banking Industry. Now I want to learn more on online platforms and have some knowledge on jobs online. The trend now is more on digitalization, so I need to keep up the trend and understand and learn from it. I don’t want to be left behind. Learning new skills and having a job that is new to me is a risky, but I enjoyed doing it. Learning new things every day, doing different task and jobs every day.
Lyceum of the Philippines University
• Acquainted the clients with the Bank's latest services, products and policies.
• Handled Statement of Accounts for Individual and Corporate Accounts.
• Processed Cash and Cheque deposits, encashments and withdrawals.
• Facilitated remittances, time deposit, telegraphic locally and internationally.
• Processed Outward clearing before the specified cut-off period.
• Processed cash deposits, withdrawals and payments.
• Introduced the Bank's latest services, products and policies to the clients.
• Assisted clients with their concerns and inquiries; escalated to the relevant individual/s and department/s for immediate action.
• Maintained the clients' information confide
• Facilitated orientation for the newly hired personnel with the Company's policies, quality standard and procedure.
• Formulated annual training program and teaching plans.
• Developed and maintained sales incentive benefits for the staff. Assessed and coached personnel to develop and improve their skills in customer service and sales.
• Generate customer related reports monthly.
• Resolved customer related issues and disputes in a timely manner
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