2017
Associate in Computer and Information Technology
STI
More Info About Me
Hi there! I'm so glad to be assisting you today. As a highly skilled and experienced Customer Representative, I've had the privilege of working in the industry for four years. Additionally, I have a solid background in documentation, having worked as a Documentation Specialist for two years. I take pride in offering top-notch customer service, efficient problem-solving abilities, and excellent documentation skills. I'm passionate about delivering exceptional support to clients and ensuring seamless communication. It's great to be able to use my expertise to help you today!
My Skills and Competencies
Medical Virtual Assistant
Costumer Service Specialist
Social Media Management
Graphic Designer
General Virtual Assistant
Bookkeeper
Certificates
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My Experience and Education
2021
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2023
Healthybos
(Documentation Specialist)
Obtaining medical records for Durable Medical Equipment (DME) recertification. As a Documentation Specialist, I am responsible for efficiently gathering and reviewing medical documentation to support the recertification process for DME supplies. Your attention to detail, knowledge of medical record requirements, and ability to collaborate with healthcare professionals will make sure that accurate and timely recertification is done, contributing to the continuity of patient care.
2017
-
2021
Alorica
(Customer Service Representative (Healthcare Account))
Responsible for providing exceptional service to patients and assisting them with their claims-related inquiries. Knowledge of healthcare billing and insurance processes, Ensure prompt and accurate responses to patient inquiries via phone, email, or other communication channels.
My Services
Medical Virtual Assistant
Your reliable healthcare companion, offering personalized assistance and expert guidance for your medical needs.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Bookkeeper
Meticulous bookkeeper ensuring accurate financial records. Detail-oriented, organized, and trustworthy.
Graphic Design
Passionate graphic designer artistry and technical expertise to create visually stunning designs for brands.
General Virtual Assistant
Versatile virtual assistant providing remote support. Efficient, adaptable, and skilled in various tasks.