Hey I am Siena

More Info About Me

Detail-oriented and tech-savvy Virtual Assistant with extensive experience in administrative support, AI training, online tutoring, and data management. Skilled in calendar and email management, customer service, transcription, stakeholder communication, and project coordination. Recognized for delivering accurate, efficient, and high-quality results in fast-paced, remote environments. Adept at leveraging productivity tools, problem-solving skills, and collaborative strategies to support executives, teams, and businesses.

Siena Albayate Bayani
Tagaytay City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Expected on 2029
Bachelor of Science in Office Administration

Bachelor of Science in Office Administration (BSOA) is a four-year degree program that equips students with the knowledge and skills needed for effective office management and administrative support. The course focuses on developing competencies in business communication, information management, office procedures, and the use of modern technology. Graduates are prepared to become efficient administrative professionals, executive assistants, or office managers capable of contributing to the productivity and success of any organization.

2009
Certificate in Computer Technician

Cavite State University-Silang Campus

2025 - Present
Outlier
(Contributor)

• Trained AI chatbots on customer interaction protocols to improve efficiency and user experience.
• Analyzed performance data and optimized chatbot responses to meet client standards.
• Edited and proofread prompts to ensure accuracy, clarity, and consistency.
• Documented training processes and created reference guides for team members.
• Collaborated with developers and QA teams to enhance overall system performance.

2025 - 2025
Alignerr/Labelbox
(AI Chatbot Trainer)

• Reviewed AI chatbot interactions and rated response effectiveness.
• Improved conversational flow and accuracy to enhance user satisfaction.
• Created feedback reports to guide chatbot system refinements.
• Collaborated with cross-functional teams to align chatbot outputs with business needs.

2021 - 2024
Remotasks/Scale Ai
(Contributor)

• Label videos/images on a social media platform to determine the correct tags used.
• Ensured consistency, accuracy, and compliance with quality standards.
• Translated multilingual content for contextual accuracy and precision.
• Assisted in project documentation and reported progress to supervisors.
• Resolved discrepancies in datasets to maintain clean and reliable inputs.

2014 - 2025
Phil-Korean Online English
(English Tutor/Head Teacher)

• Conducted one-on-one tutoring sessions to help students improve their English proficiency.
• Create and structure course materials and lessons that address every aspect of the English language, covering both written and spoken forms.
• Monitor students' progress and develop personalized plans tailored to meet the needs of students with specific requirements.

2024 - 2025
Outlier/Scale Ai
(PHQA/Team Lead)

• Supervised a remote team, conducted performance reviews, and provided mentorship.
• Implemented process improvements that increased efficiency and accuracy.
• Ensured high-quality task completion within strict deadlines.
• Coordinated with management to resolve escalations and maintain client satisfaction.
• Facilitated training sessions to enhance team productivity and communication

2024 - 2024
Outlier/Scale Ai
(Contributor)

• Teach an Ai model how to generate a video based on a user's description by making detailed and comprehensive captions.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tagaytay City,
Philippines


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