Certificate in Computer Technician
Cavite State University-Silang Campus
With over 10 years of experience in leadership, education, and data annotation, I currently serve as a Team Lead at Outlier, where I manage team performance, mentor staff, and ensure the delivery of high-quality work. Additionally, I have extensive experience as an English Tutor and Head Teacher at Phil-Korean Online English, as well as a Data Labeler/Annotator at Remotasks, specializing in machine learning and AI training. My goal is to continue expanding my expertise, take on greater responsibilities, and contribute to innovative projects in a forward-thinking organization, all while continuing my professional growth.
Cavite State University-Silang Campus
• Reviewing the AI agents' description and the full conversation to understand the interaction.
• Providing a rating for the issues in each response.
• Assessing the language and conversation of a UGC (User-Generated Content) conversation.
• Set clear expectations, provide mentorship and ensure effective communication within the team.
• Tracking teams performance and ensuring the team delivers high-quality tasks within the deadlines.
• Handle escalations and ensure timely responses.
• Teach an Ai model how to generate a video based on a user's description by making detailed and comprehensive captions.
• Label videos/images on a social media platform to determine the correct tags used.
• Conducted one-on-one tutoring sessions to help students improve their English proficiency.
• Create and structure course materials and lessons that address every aspect of the English language, covering both written and spoken forms.
• Monitor students' progress and develop personalized plans tailored to meet the needs of students with specific requirements.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.