2018
Bachelor of Science in Business Administration major in Marketing Management
Colegio De San Sebastian
YOUR BUSINESSES, MY EXPERTISE
I'm Shy Rose Gomez, a Virtual Assistant helping entrepreneurs and executives streamline operations, generate quality leads, and make data-driven decisions. With expertise in data entry, social media management, appointment setter and admin support, I deliver accuracy, efficiency, and value to your business.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Executive Virtual Assistant
Digital Marketing
Certificates
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My Experience and Education
April 11, 2023
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January 5, 2024
Concentrix CVG
(Customer Service Support)
Customer service under a social media campaign refers to the assistance provided to users of Meta's platforms, such as Facebook, Instagram, and WhatsApp, to resolve issues, answer questions, and offer guidance on various features or problems. Customer service helps users with a range of concerns, from account-related issues to troubleshooting and technical problems.
* App/Platform Issues: Troubleshooting problems like slow loading times, crashes, or bugs on Facebook, Instagram, or WhatsApp.
* Providing tutorials or articles about new features, privacy settings, or how-to guides for users navigating Meta platforms.
* Assisting with features like Facebook Marketplace, Instagram Stories, or setting up a WhatsApp business account.
2018
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2019
Ansons Nuvali
(Sales Associate/ Counter personnel (releasing))
Sales Associate
• A salesperson is smiling as they welcome a customer.
• Helping clients with their needs
• Preparing a pre-receipt for the things they are purchasing from the
selling area up to the counter.
• Before making a transaction with a consumer, make sure the
warehouse has goods.
• Conducting a sales pitch and negotiating with the client.
treating customers with respect and dignity.
Releasing Personnel
• Checking our ongoing purchases is the responsibility of Releasing
Personnel.
• Verifies that the product's barcode, color, and quantity are
accurate.
• Creating transaction paper and a receipt for the delivered goods.
• Assuring the accuracy of customer information.
• Coding the delivered and purchased goods.
• Examining the yearly inventory.
• Compiling a list of the items that were bought and the warehouse's
stock.
2017
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2017
All home Santa Rosa
(Sales Associate)
• Verifying each brand's and item's pricing list.
• Verifying whether prices have been marked up or down.
• Keeping track of product inventories.
• Verifying the price tags
• Producing price tags for a significant sale.
• Updates to the pricelist book's price.
• Receiving delivered goods.
• Setting up documents for pull-out items.
• Keeping an eye on both quick and slow moving objects.
• Creating and sending an order form to warehouses for each brand.
• Examining and distributing emails.
• Making plans, preparations, and preparations for a large day sale.
• Addressing consumer complaints and concerns.
• Compiling a daily report on sales.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
General Virtual Assistant
Organized, tracked dates and times, and communicated effectively with the client and others involved.