Bachelor of Science in Electrical Engineering
FEU Institute of Technology
I'm 27 years old. I'm an avid gamer, foodlover and literature enthusiast. I'm an adept person in terms of technical and social aspects. Currently employed as a Relationship Manager from Alorica. I work at a Bank based in the United States. I've been in the Customer Care Industry under Alorica for 4 years now and single.
FEU Institute of Technology
Address escalated concerns through Email/Chat
Handles specific concerns mainly customers who wants to close/discontinue their accounts
Assist customers with their general concerns
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Marketing for designated products through Social Media Platform, LinkedIN, FB Ads and Email Marketing