2018
Bachelor of Science in Business Administration major in Marketing Management
New Era University
More Info About Me
Hey, I'm Shy, a driven and experienced Social Media Manager and Customer Service Associate living with a dream to be an amazing virtual assistant to help entrepreneurs reach their dreams and vision too. Out of my love for design, content creation, and tech savvy, I am now ready to apply these skills to your expanding business and begin my career with you.
My Skills and Competencies
Graphic Designer
Email Management
Data Entry
Social Media Management
Content Creator
Certificates
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My Experience and Education
2019
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2020
Collective Solution
(Data Encoder)
Organizing and maintaining data files and records, ensuring they are easily accessible and up to date.
2022
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2022
Vector Deals
(Pinterest Manager)
Foster meaningful interactions with our Pinterest audience, respond to comments, participate in group boards, and build relationships with influencers.
Optimize pins and boards for maximum visibility and engagement, utilizing SEO techniques and keyword research.
2022
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2023
RocketLevel
(Social Media Manager)
Developing and implementing social media strategies to increase brand awareness, engage with audiences, and drive business goals.
2021
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2024
Apartment List
(Email and Chat / Client Services Associate)
Resolving client issues or concerns efficiently and effectively, often by collaborating with other teams within the organization.
Updating and organizing clients's data in line on their website using Salesforce and Boardwalk.
My Services
Social Media Management
Goal of building and maintaining relationships with the audience and increasing brand awareness.
Content Creation
Generating ideas for content that align with the organization's goals, target audience, and brand identity.
Chat Support
Providing assistance and resolving inquiries from customers or clients through chat-based communication channels.
Data Entry
Updating and maintaining accurate information in various formats, such as databases, spreadsheets, or online systems.
Testimonials
Joshua Warmuth
Hey Shyla! Thanks for all your hard work, I'm really happy with you on the team.