Hello! I'm Shirley

𝐇𝐢𝐠𝐡𝐥𝐲 𝐃𝐞𝐩𝐞𝐧𝐝𝐚𝐛𝐥𝐞 𝐚𝐧𝐝 𝐃𝐞𝐭𝐚𝐢𝐥-𝐎𝐫𝐢𝐞𝐧𝐭𝐞𝐝 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 𝐚𝐧𝐝 𝐂𝐥𝐢𝐞𝐧𝐭 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐀𝐬𝐬𝐨𝐜𝐢𝐚𝐭𝐞

I’m a 30-year-old professional and a full time housewife from Cebu with a Bachelor of Science in Tourism Management and real-world experience working as a teller and business client associate in a pawnshop environment. I pride myself on being self-driven and adaptable, always ready to learn new tools, improve my skills and embrace opportunities that push me forward. My love for travel and new experiences mirrors how I approach my work — with curiosity, precision and an eagerness to contribute meaningfully. I’m now looking to bring my strong attention to detail, client-relations mindset and data entry expertise into a remote or flexible role, where I can grow personally and professionally while helping a business thrive with accurate and trustworthy support.

I excel in data entry, consistently performing accurate and efficient input of customer names, loan information, remittances, payments, and collections. I am proficient in spreadsheets, with advanced skills in Microsoft Excel—creating daily reports, summaries, and reconciliations—and comfortable working in Google Sheets. My client-relations strengths allow me to handle customers professionally, clearly explain transactions, verify information, and ensure satisfaction. I also bring financial transaction-processing expertise, including cash handling, remissions, redemptions, and tracking payments and collections. On top of that, I’m highly capable in reporting and reconciliation, from preparing end-of-day (EOD) reports to maintaining detailed transaction logs and books of account. My strong attention to detail, effective time management, and reliability enable me to thrive in fast-paced environments while upholding accuracy and operational integrity.

Shirley Mae R. De la Cerna
Cebu, Philippines
Freelancer
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My Skills and Competencies

Bookkeeper
Data Entry

Certificates

General Virtual Assistance Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Science in Tourism Management

Asian College of Technology

2019 - 2022
PJlhuillier Group of Companies
(Business Client Relations Associate)

Explaining terms of transactions
Following up with clients regarding payment schedules or item retrieval
Maintaining accurate records of customer interactions.

2016 - 2018
Jov Travel Time
(Travel Consultant)

Research and recommend suitable travel options based on budget and interests, Arrange flights, hotels, tours, transportation, and travel insurance
Provide clients with travel information, including visa requirements and destination details
Handle bookings, cancellations, changes, and travel documentation
Maintain client records and manage reservations in booking systems

My Services

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.


Works

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
Cebu,
Philippines


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