Hey I am Shirelyn

More Info About Me

I am a hardworking and self-motivated banking professional who previously worked with Cash and prepaid product Operations. I have 12 years of experience as an executive assistant. I possess excellent operations, administration, attention to detail, and presentation skills in all key fields related to back-office support, documentation, and customer service.

I always put my passion and dedication in whatever I do and in accomplishing the work effectively and efficiently thereby exceeding my manager’s expectations of me.

Shirelyn Gaw Clemente
Doha, Qatar
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My Skills and Competencies

Social Media Management
Executive Assistant
Data Entry
Content Creator


Executive Assistant

My Experience and Education

Master in Business Administration

University of Santo Tomas

2021 - 2023

• Post and process journal entries to ensure all business transactions are recorded
• Update the Payables and Receivables and perform bank reconciliations
• Assist with reviewing the contracts of different projects and ensuring payments are credited to the bank
• Prepare request payment form and cheques related to payments of contractors and suppliers and updating the required statement of account of different projects
• Assist with reviewing of expenses, payroll records and others as assigned
• Prepare monthly report for related projects from customer payments against bank reconciliation
• Assist in the processing of balance sheets, income statements and other financial statements and other financial statements according to legal and company accounting and financial guidelines as assigned

2011 - 2021
(Operations Officer)

• Processing account opening and maintenance requests accurately and efficiently in line with Unit’s standard operating procedures and bank policies
• Managing the custody of documents, ensuring filing of documents – CASA / loan account opening forms, amendments and arranging for effective archival/ retrieval with the vendor warehouse
• Monitoring and Supervising the processors/ offshore team and ensuring that tasks are carried out satisfactorily within the TAT
• Coordinating with business to received and fix deficiencies identified in the account opening forms, customer requests and other pertinent documents
• Ensuring that queries and complaints raised by the front-end are responded to within the TAT
• Ensuring accurate collation and circulation of the various MIS/ reports of the unit
• Training, supporting and monitoring Processors/ Senior Processors on their daily tasks
• Developing and Updating the Unit’s Standard Operating Procedures (SOPs) on a periodic basis
• Handling of all credit security documentation
• Prepare accurate MIS for various activities carried out within the unit
• Contact Relationship Manager/ Documentation team to seek clarification about the instructions / contents of the documents before their processing to minimize rework and errors
• Handing of different projects assigned to the department and ensure accuracy and timely delivery.
• Identify gaps and propose improvements in operating system and procedure to enhance efficiency.
• Acquire thorough knowledge of credit policy and overall process flow to perform assigned job efficiently and prepare for personal growth
• Responsible for bank reconciliation related to NAPS (ATM/ POS/ QPY transactions) as per bank system and QCB report
• Managing the admin tasks related to requisition of supplies, groceries and repairs of office equipment and employee engagement for Operations unit

2010 - 2011
(Senior Processor)

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Executive Assistant

Track expenses, manage cash flow & create invoices.


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I am available for freelance projects.
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