2022
Bachelor of Science in Business Administration major in Financial Management
Liceo de Cagayan University
Let Me Handle the Details While You Focus on Growth
Hi! I’m Shienah, a banking professional with nearly three years of experience at Metrobank, a leading bank in the Philippines, specializing in customer service, financial transactions, account handling, and daily balancing. My background as a Budget Assistant further strengthened my expertise in payroll processing, budget consolidation, and financial reporting. Additionally, I have experience as an Administrative Assistant, honing my organizational and data management skills.
I have completed training as a General Virtual Assistant, Bookkeeper Virtual Assistant, and Medical Virtual Assistant, equipping me with skills in administrative support, data entry, email and calendar management, QuickBooks, financial tracking, medical records management, and healthcare administration with HIPAA compliance. My experience in Social Media Management allows me to create and schedule content, engage with audiences, and analyze performance metrics to enhance online presence.
With a strong foundation in finance, administration, and digital tools, I am highly adaptable and detail-oriented. Transitioning into a virtual career allows me to leverage my expertise while maintaining work-life balance, pursuing both professional growth and personal passions.
My Skills and Competencies
Appointment Setting
Admin Management
Social Media Management
Data Entry
Content Creator
Bookkeeping
Certificates
×
![]()
My Experience and Education
2023
-
2025
Metrobank
(Bank Teller)
As a Bank Teller, we are responsible for providing exceptional customer service while handling financial transactions efficiently and accurately. This includes processing deposits, withdrawals, and payments, managing account inquiries, and ensuring compliance with banking regulations. A teller plays a crucial role in maintaining customer satisfaction and upholding the bank’s reputation for professionalism and security.
2023
-
2023
Provincial Budget Office of Zamboanga del Sur
(Budgeting Assistant)
A Budgeting Assistant supports financial planning and budget management by consolidating financial data, processing payroll, and ensuring the accuracy of budget allocations. We assist in monitoring expenditures, preparing financial reports, and maintaining records to help organizations make informed financial decisions.
2022
-
2022
Asia United Bank
(Bank New Accounts Clerk)
A New Accounts Clerks is responsible for assisting customers with opening and maintaining bank accounts while ensuring compliance with banking policies and regulations. We provide information on account types, explain banking products and services, and verify customer documents to ensure a smooth and secure account opening process.
My Services
Bookkeeping
Manages financial transactions remotely, recording and maintaining accurate financial records, and preparing reports.
Administrative Support
Ensures smooth operations by managing schedules, correspondence, files, and assisting with office tasks.
General Medical VA
Manages patient records, schedules, billing, and admin tasks, ensuring efficient healthcare support.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Accurately inputs, updates, and maintains data in systems, ensuring efficiency and data integrity.