BS in Business Management Major in Operations
STI College Carmona
Hi, I’m Shiela , I worked as a E-commerce Specialist and Customer Service Representative in an Online Shop for more than 5 years, handling multiple shops in (Lazada , Shopee and Tiktok). I have an excellent multi-tasking skills. I am a business minded person and also an Online Seller, I have multiple shops in Lazada, Shopee and Tiktok. I love talking and assisting customer inquiries as I feel glad whenever I satisfy our customer needs.
STI College Carmona
• Customer Service Representative
• Printing Waybills
• Campaigns
• Return/Refund Disputes
• Claims Management
• Store Creation
• Product Listing
• Campaign
• Ads
• Store Decoration
• Campaign Banners
• Competitor Price Analysis
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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