Blank Year
BS in Business Management Major in Operations
STI College Carmona
More Info About Me
Hi, I’m Shiela , I worked as a E-commerce Specialist and Customer Service Representative in an Online Shop for more than 5 years, handling multiple shops in (Lazada , Shopee and Tiktok). I have an excellent multi-tasking skills. I am a business minded person and also an Online Seller, I have multiple shops in Lazada, Shopee and Tiktok. I love talking and assisting customer inquiries as I feel glad whenever I satisfy our customer needs.
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2018
-
2023
ICM SHOP (LAZADA, SHOPEE AND TIKTOK SHOP)
(E-commerce Specialist/Account Handler)
• Customer Service Representative
• Printing Waybills
• Campaigns
• Return/Refund Disputes
• Claims Management
2020
-
2023
K&K Apparel (LAZADA,SHOPEE,TIKTOK SHOP)
(Owner/Online Seller)
• Store Creation
• Product Listing
• Campaign
• Ads
• Store Decoration
• Campaign Banners
• Competitor Price Analysis
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Customize Your Store With Our Website Builder.