2008 - undergrad
BSBA
University of Rizal System
More Info About Me
Efficient, result-oriented and extremely motivated to constantly develop my skills and grow professionally. Has a cheerful personality, love to express my ideas through writing and is open for new learning opportunities. I am confident in my ability to follow instruction and to produce quality of work output that is required of me.
My Skills and Competencies
Social Media Manager
Amazon VA
Data Entry
Customer Service
SEO
Certificates
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My Experience and Education
2021
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2022
Accenture
(Service Desk Support)
• Respond to incoming request for technical support.
• Resolve network, hardware and software issues with computers.
• Create ticket for every technical issues.
• Perform technical maintenance and software installation and updates
June 2021
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September 2021
Alorica
(Customer Service Representative)
• Managed incoming calls and Service inquiries
• Provide Information regarding in phone or mobile promo
• Revise Information for billing concerns
• Resolving issues about services on time
• Upselling promo packages
January 2019
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January 2021
Teletech Percepta
(Warranty Analyst /CSR)
• Answered customers questions and resolve issues promptly.
• Review repair claims and determines the warranty coverage.
• Assist customers with any warranty questions.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Customer Service Representative
Answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.