BS in Electronics Engineering
Bataan Peninsula State University
Not sure as to what I should be putting or highlighting here. I have been a Network Engineer for 5 years but alongside that, I also do administrative work, social media content creation, and events coordination for a non-profit organization. These are the tasks that I enjoy more than the corporate job that I have, this also includes management of people who volunteer for the said non-profit organization.
Bataan Peninsula State University
-Maintains network availability for both wireless and wired services.
-Integrates, updates software of network elements accordingly.
-Monitors network alarms and deploy field operations engineers to resolve outages and alarms.
Tracks, resolves, and logs system issues. Cater client requests, and queries via phone and emails.
Conducts trainings, and coaching sessions with Microsoft Technical Support agents for their KPI improvement specifically in technical sales. Generates daily, weekly, and monthly reports and business sales reviews.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.