2003
Bachelor of Science in Business Administration ( Major in management)
University of Caloocan City
More Info About Me
I am currently working as a retail supervisor in Canada , I am good in customer service and always make sure that all customer concern are properly resolved. Leadership is one of my abilities, I like to motivate people . and organize, I like to make it sure that the company will always run smoothly.
My Skills and Competencies
bookkeeping
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2023
-
2025
Canadian Tire
(Retail Supervisor)
Maintain department Inventory and fullness through accurate stock level . Resolve store problems arise such as customer complaints. Authorize return of merchandise. Handle customer inquiries, request and concerns. Ensuring audit performance requirements .
2011
-
2023
NTUC Fairprice Co-operative Limited ( Service and Admin Department)
(Senior Supervisor)
Check-out department in-charge. Assist cashiers and customer service representatives in different kind of concerns. Train and brief staffs for new mode of payment like vouchers, cards and gift cards. Responsible in weekly promotional products. Supervise customer service for return and refund. Prepares daily sales. Analyze sales figures and prepare bank deposit. Coordinate with finance to provide lay out corrective action plan for any variances in store accounts. Monitor store sales , store vouchers and company assets. Supervise and coordinate staff operation activities in the store.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.