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Caloocan High School
More Info About Me
Hello, and welcome to my profile! I am a highly skilled and dedicated professional with expertise in Virtual Assistance, Health Care, Data Entry, and Lead Generation. With a passion for delivering exceptional services and ensuring utmost accuracy, I am committed to making a positive impact on every task I undertake.
I am a results-driven and versatile professional specializing in customer and client engagement. Adept at handling various support mediums and delivering exceptional services and support. Seeking a challenging role to utilize my strong problem-solving abilities to contribute to the success of a dynamic organization
When you work with me, you can expect a dedicated and reliable professional who goes above and beyond to deliver exceptional results. Whether it's providing virtual support, maintaining health care records, handling data entry tasks, or lead identification, I am ready to bring my expertise to help you achieve your goals. Let's collaborate and make your projects a resounding success!
If you're looking for a highly skilled and reliable Virtual Assistant, Health Care Specialist, Data Entry Expert, or Lead Generation Specialist to support and enhance your business operations, look no further! Let's collaborate and make your projects a resounding success together.
My Skills and Competencies
Customer Service
Virtual Assistant
Health Care
Data Entry
Certificates
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My Experience and Education
July 2023
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Jan 2024
Freelancer
(Email Support)
I'm a skilled email support professional with expertise in Shopify. Proficient in handling concerns, processing orders, tracking, and ensuring customer satisfaction. Experienced in refunds and order status lookups.
2018
-
2023
Magellan Solutions Outsourcing Inc.
(Health Care Specialist)
- Monitoring CCTV videos for proper tagging.
- Object annotation for AI (artificial intelligence).
- Conduct regular quality audits to assess
compliance with established standards and procedures.
- Review and evaluate processes, products, and services for
adherence to quality requirements. Analyze quality metrics
and performance data to identify trends, patterns, and areas
for improvement.
- Help establish priorities and allocate
resources effectively. Monitor task progress and provide
support or assistance when needed. Support the team in
finding creative solutions to complex problems.
2015
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2017
Sutherland Global Solution
(Customer Service Representative)
- Work closely with customers to address concerns, resolve
issues, and build strong relationships
- Understand their needs, preferences, and concerns to
provide tailored solutions and address any issues promptly
- Escalating complex problems to senior customer service
representatives or supervisors
2015
-
2015
Customer Contact Channel - C3
(Travel Specialist)
Assisting customers with flight booking.
`Providing accurate information for their inquiries, concern and request regarding their flight.
2015
-
2015
Blue Star Software Company
(Appointment Setter)
- Initiate outbound calls to potential leads and prospects to
gather essential information and determine their level of
interest and qualification
- Conduct thorough conversations with prospects to collect
relevant data
- Enter accurate and detailed lead information into customer
relationship management (CRM) systems or databases.
- Ensure data integrity and keep records updated throughout
the lead qualification process
My Services
Health Care Specialist
Skilled healthcare professional. Efficiently manages administrative tasks for smooth operations and patient support
Data Entry Expert
Accurate data entry specialist with strong attention to detail. Efficiently manage information for optimal results