2018
Bachelor in Elementary Education
Lanao School of Science and Technology Incorporated
More Info About Me
Hi, I’m Mae.
I’ve been working as a Virtual Assistant for over 3 years now. I work with people looking to get their business off the ground, or who just need some extra help around the house and consistently to ensure that my clients are always happy with my work.
I’m a virtual assistant who specializes in providing appointment setting, personal assistance, social media management/marketing, research, lead generation, and admin support so they can focus on their existing clients, work on bringing in new clients, and do what they do best – which isn’t generally admin!
I have experience working with clients from all over the world and am always looking forward to helping others achieve their goals.
Certainly! Over the past three years, I have gained extensive experience as a virtual assistant, and for the majority of that time, I was dedicated to appointment setting within a reputable Dental Marketing Agency. This role allowed me to sharpen my communication skills and fine-tune my ability to connect with potential clients in the dental industry. Through this experience, I developed a deep understanding of the unique needs and concerns of dental practices and their patients.
I believe that my resume speaks for itself regarding my relevant experience and skills. So, if you don’t mind, I’d like to answer this question by telling you about the traits and characteristics about me that I feel make me a good fit. I’ve always been a hard worker with a strong work ethic, and I went straight for the best in the game by applying here. I get along well on a team, and my previous experience quickly saw me as a team leader.
Accomplishing goals set by others or myself is how I determine my success. Making a worthwhile contribution to achieving company objectives and, in the process, growing in my job, adding value to the team, and exceeding my client’s expectations is my measurement of success at work.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2023
The Virtual Rx Agency Year: 2019-2023
(Virtual Assistant)
• Grows and expands company social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram.
• Ensures brand consistency in marketing and social media messages by working with various company department members, including advertising, product development, and brand management.
2019
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2020
UnitD.PH
(Customer Service Representative)
• Read from scripts
• Manage large amounts of incoming messages thru Facebook Messenger App
• Generate sales leads
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution
• Assist with the placement of orders, refunds, or exchanges
• Take payment information and other pertinent information such as addresses and phone numbers
• Inform customers of deals and promotions
2020
-
2021
Alpha Academy
(Admin Assistant)
• Maintaining appointment schedules and calendars.
• Planning and scheduling meetings, conferences, and travel.
• Maximizing the executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating phone calls on their behalf.
• Email management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.