Hey I am Sherlyn

About Me

A highly skilled and dedicated virtual assistant with experience in General Virtual Assistant, Executive VA, Social Media VA, Shopify VA and FB ads Manager. Committed to providing exceptional administrative support and delivering outstanding results to clients. Possesses strong organizational and communication skills, along with a deep understanding of various VA tasks and responsibilities. Proactive efficient and adaptable with a proven track of record meeting and exceeding client expectations. Seeking opportunities to leverage my expertise and contribute to the success of individuals and businesses in need of reliable virtual assistance. An energetic and detail-oriented individual aspiring to launch a career as a versatile and results-driven Virtual Assistant. Leveraging a background also in Administration, Customer Service, and Marketing, I am eager to bring efficiency, organization, and proactive support to a dynamic team.

Dedicated to providing seamless virtual assistance, I aim to optimize workflows, manage tasks, and enhance productivity for businesses and executives. With a commitment to adaptability, I strive to be a reliable support system that empowers professionals to focus on their core objectives.

My goal as a Virtual Assistant is to evolve into an indispensable asset for executives and businesses. By mastering the intricacies of executive support, Amazon management, and social media coordination, I aspire to become a go-to resource for streamlining operations, driving growth, and cultivating an impactful online presence.

Sherlyn J. Ramirez
Iligan City, Philippines
sherlynramirez1001@gmail.com
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Basic Graphic Designer
Data Entry
Facebook Ads Management
Appointment Setter
Product Research
Amazon Product Analytical Tools
Customer Service

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2008-2009
Bachelor of Science in Commerce Major in Business Administration

St. Michael's College

2002-2005
Secondary

Tomas Cabili National High School

2000-2001
Primary

Tomas Cabili Central School

May 2023 - January 2025
Pater Al-Kuwait Foods Corporation
(Admin/Finance Associate)

-Bookkeeping: Maintain precise financial records and record day-to-day transactions to ensure accurate and up-to-date financial data.
-Financial Reporting
-Expense Management: Track and manage expenses, ensure adherence to company policies and reconcile accounts payable and receivable for financial accuracy.
-Invoicing: Prepare and issue invoices, while actively monitoring and following up on overdue payments to maintain a healthy cash flow.
-Budget Assistance: Support in budget preparation and monitoring, assisting in variance analysis to ensure financial goals alignment.
-Data Entry and Accuracy: Maintain organized and efficient financial databases, ensuring precision in data entry for reliable financial records.
-Financial Analysis
-Payroll Support: Provide support in processing payroll, ensuring accuracy in calculations and deductions.
-Communication and Collaboration
-Deposit Daily Cash Sales in the Bank.
-Issue Checks payments for suppliers and Payroll.
-Replenish Petty Cash Funds via Encashment/Withdraw from Issued Checks.
-Became one of the Best Rooky Employees of the year.
-Top 1 Finance Associate August 2023
-Top 2 Finance Associate November 2024

August 2024 - December 2024
Practice Test Geeks
(Wordpress Editor/SEO)

-Research and write SEO-friendly articles, blog posts, and landing page content.
-Ensure articles are engaging, informative, and aligned with brand voice and goals.
-SEO Optimization:
-Conduct keyword research to identify high-impact search terms and phrases.
-Integrate target keywords seamlessly into articles without compromising readability.
-Optimize meta titles, descriptions, headings, and alt tags for search engines.
-Research and Analysis:
-Perform competitor analysis to identify content gaps and opportunities.
-Stay updated on SEO trends, Google algorithm updates, and best practices.
-Use data-driven insights to guide content strategies.
Collaboration:
-Work closely with marketing teams, designers, and developers to align content with overall digital strategy.
-Adapt content based on performance metrics and feedback.
Tools and Technology:
-Use SEO tools like Google Analytics, Ahrefs, SEMrush, or Moz for performance tracking and optimization.
-Familiarity with content management systems (CMS) like WordPress.

March 2022 - June 2022
Medicare Solutions
(Customer Service/Sales Representative)

-Customer Engagement: Build and maintain positive customer relationships through effective communication and rapport-building.
-Sales Initiatives: Actively pursue sales opportunities by identifying customer needs and promoting relevant products or services.
-Sales Presentations: Conduct engaging sales presentations, showcasing the features and benefits of products or services to potential customers.
-Address customer concerns and issues promptly, finding effective solutions to ensure customer satisfaction.
-CRM Utilization: Utilize Customer Relationship Management (CRM) tools to manage and track customer interactions, ensuring comprehensive customer profiles.

August 2022 - December 2022
Donzkhie Online Games
(Graphics Media Video Editor)

-Create short videos to highlight, recap, and promote various endeavors and
events.
-Optimize graphics and video content for social media platforms.
-Edit video clips for use on social media platforms.
-Designing and layout visual content for advertisement and promoting the
business.
-Promoting brand awareness.
-Video Editing: Edit raw footage and assemble it into a cohesive, visually appealing video product. This includes trimming, rearranging, adding transitions, incorporating special effects, and adjusting audio levels to enhance the overall quality of the video.
-Graphic Design: Create or incorporate graphics, animations, and visual effects to enhance video content. This may involve designing titles, lower thirds, motion graphics, and other visual elements to complement the video narrative and reinforce branding.

July 2020 - January 2021
Intra Lifestyles Distributor
(Social Media Management)

-Establish brand awareness on different platforms like Facebook, Instagram, Twitter, etc.
-Basic Graphic Design and Video Editing
-FB Ads Management
-Admin Support and Data Entry
-Strategy Development: Develop comprehensive social media strategies aligned with the company's overall marketing objectives and target audience demographics.
-Content Creation: Create engaging and relevant content for various social media platforms, including text posts, images, videos, and infographics, to drive audience engagement and brand awareness.
-Content Calendar Management: Plan and schedule social media content across different platforms.
-Audience Engagement: Monitor social media channels for audience interactions, comments, and messages, and respond promptly.

February 2020 - February 2021
Lifestyles Philippines
(Executive Director 6QLPL)

-Responsible for giving direction to the organization.
-Responsible for developing the strategy to support the vision and mission of the organization.
-Develops the right skills for the organization to support short- and long-term goals.
-Customer Service Representative or leading a Public Servant in the community.
-Data Entry Job and Appointment Setter, Admin Assistant
-Online Networking and doing social media ads
-Became one of the highest personal group volume awardees for the past 2 years rewarded a brand-new laptop.

December 2019 - June 2020
Hamee
(E-Commerce VA Amazon Product Research)

-Product Research
-Product Listing Optimization
-Inventory Management
-Order Processing and Fulfillment
-Customer Service
-Marketing and Promotion
-Account Management
-Data Analysis and Reporting
-Competitor Analysis
-Amazon FBA Management
-Responsible for identifying new product ideas and researching existing ones or product sourcing.
-Experienced Keepa Graph, Rev Seller, Helium 10, Jungle Scout, etc.
-Listing Creations, Keyword Research, and Optimization
-Search, analyze, and evaluate online suppliers and their product categories/product ranges, in line with the company’s profit and sales targets as well as budget.

August 2017 - September 2018
Avon Cosmetics
(Accounting Clerk)

-Recorded financial transactions
-Analyzed and visualized financial data to create and deliver presentations reporting financial performance for senior leadership.
-Handling day-to-day inquiries and questions from clients via email and phone.
-Maintaining and preparing financial statements, such as profit and loss, cost accounting, and monthly, quarterly, and annual closing reports.
-Customer Service Representative, handling interviews with the customers,
checking their application as dealer of Avon, then recorded on the system.
-Managing junior members of the team, such as trainee accountants or account assistants.
-Cashiering scan items, ensuring that prices are quantities are correct, and collect payments.
-Data Entry

March 2013 - April 2019
Shelb's Kids Accessories
(Home-Base Online Entrepreneur)

-Skilled in creating and managing business plans to achieve growth objectives.
-Proficient in developing marketing campaigns, handling customer service inquiries via calls and emails, and managing appointments.
-Experienced in product or service development, website creation and optimization, and implementing effective marketing strategies (social media, SEO, and paid ads).
-Adept at customer relationship management, ensuring satisfaction through prompt responses and loyalty programs.
-Competent in logistics and order fulfillment, optimizing shipping processes, and maintaining financial records for streamlined operations.
-Data Entry
-Live Selling
-Running Fb Ads Campaign
-Product Research
-Meeting customers
-Appointment Setter

August 1, 2010 - Nov. 5, 2010
Gaisano City Supermall
(Cashier and Sales Associate)

-Customer Service - Greet customers
-Scan or register customers’ purchases
-Accept payments from customers and give change and receipts
-Bag or wrap customers’ purchases
-Process returns and exchanges of merchandise
-Answer customers’ questions and provide information about store policies
-Help customers sign up for store rewards programs or credit cards
-Count the money in their register at the beginning and end of each shift
-Count the money in their register at the beginning and end of each shift
-I was rewarded with one of the highest sales in the past 5 months during
my employment and received lots of bonuses.

Nov. 12, 2008 - January 20. 2009
Pag-ibig Accounting Housing Loans Divison
(Assistant Trainee in Account Specialists Special MCR/SCR Ledgering)

-Collaborate with Financial Managers and other team members to successfully execute various accounting tasks.
-Maintain company ledgers and daily financial transactions.
-Create financial documents such as bills, invoices, pay orders, payables, receivables, and purchase orders.
-Identify discrepancies in ledgers and accounts, tracking them to the source and correcting them.
-Manage payroll activities and release salaries.
-Coordinate and manage payment and billing details of external service providers, contractors, and vendors.
-Verify payments and deposits made through the company account and coordinate with the bank.
-Create daily reports for management and team members.
-Data Entry

April 2006 - October 2007
FlashCom Enterprise
(Cashier Sales Associate)

-Provide assistance to customers by helping them to locate desired
products.
-Greeting customers, suggesting items, and demonstrating product features.
-Collecting and processing payments, keeping the clientele informed on
new products, and maintaining sales records.
-I was promoted to Admin Assistant after 6 months and awarded one of
the best employee of the year.

My Services

Shopify

Offering comprehensive support for Shopify store owners, including product management, order processing, website updates

Lead Generation and Email Marketing

Generating leads Boosting brand awareness Defining you audience Establish goals Creating ways to people sign up

Customer Service

Interact with customers to address their concerns, answer their questions and assist them with their needs

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Facebook Ads Manager

Ads Manager is a Facebook tool that lets you create and manage your Facebook ads.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Iligan City,
Philippines
Email :
sherlynramirez1001@gmail.com


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