Hey I am Sherlene

More Info About Me

Having spent four years in the BPO industry, I have developed a better mindset towards all things. This experience has equipped me with the necessary skills and knowledge to provide exceptional support to businesses of all sizes. As a reliable, efficient, and adaptable virtual assistant, I am committed to helping companies achieve their goals and succeed in today's fast-paced business environment.

Seeking new challenges and opportunities for growth, I decided to change my career path and become a virtual assistant. Working from home and independently has been an exciting prospect for me, and I am eager to bring my dedication, diligence, and commitment to achieving my goals to this new role.

Recently, I completed a comprehensive training program for general virtual assistant work that has significantly improved my skills and expertise in providing effective and dependable support to clients. The training included a broad range of topics, such as social media management, data entry, and search engine optimization (SEO), in addition to specific tasks like email management, scheduling, and bookkeeping. By completing the program, I have gained the essential knowledge and proficiency to navigate various software and tools commonly used in virtual assistant work. I am confident that the training has prepared me to tackle any virtual assistant task with precision and excellence.

With a strong work ethic, I am willing to put in the time and effort required to get the job done right. I am confident in my ability to be a valuable asset to any team or organization, and I look forward to contributing my skills and experience to help businesses thrive.

Sherlene D. Lapuz
Nueva Ecija, Philippines
Freelancer
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My Skills and Competencies

FB Ads Manager
Professional Virtual Assistant
Social Media Management
Data Entry

Certificates

GVA
Typing test certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bachelor of Elementary Education Major in Special Education

New Era University

2018 - 2023
Alorica Philippines Inc
(Back office customer support)

Customer service via email for a shipping company.

My Services

Email Customer service

Responding to customer queries in a timely and accurate way, via email or chat.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry

Search the Internet for information on a wide variety of topics.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Nueva Ecija,
Philippines


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