Bachelor of Elementary Education Major in Special Education
New Era University
Having spent four years in the BPO industry, I have developed a better mindset towards all things. This experience has equipped me with the necessary skills and knowledge to provide exceptional support to businesses of all sizes. As a reliable, efficient, and adaptable virtual assistant, I am committed to helping companies achieve their goals and succeed in today's fast-paced business environment.
Seeking new challenges and opportunities for growth, I decided to change my career path and become a virtual assistant. Working from home and independently has been an exciting prospect for me, and I am eager to bring my dedication, diligence, and commitment to achieving my goals to this new role.
Recently, I completed a comprehensive training program for general virtual assistant work that has significantly improved my skills and expertise in providing effective and dependable support to clients. The training included a broad range of topics, such as social media management, data entry, and search engine optimization (SEO), in addition to specific tasks like email management, scheduling, and bookkeeping. By completing the program, I have gained the essential knowledge and proficiency to navigate various software and tools commonly used in virtual assistant work. I am confident that the training has prepared me to tackle any virtual assistant task with precision and excellence.
With a strong work ethic, I am willing to put in the time and effort required to get the job done right. I am confident in my ability to be a valuable asset to any team or organization, and I look forward to contributing my skills and experience to help businesses thrive.
New Era University
Customer service via email for a shipping company.
Responding to customer queries in a timely and accurate way, via email or chat.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.