2015
BS in Business Administration
Mindanao State University - Main
More Info About Me
Hello, I’m Sherilyn “Shane” Bugna—a Cebu-based virtual professional with years of experience in legal document review, administrative support, QA, and team training.
With a Bachelor’s in Business Administration from Mindanao State University (2015), I’ve built a career that spans healthcare, government, banking, and remote services. Here’s what I bring to the table:
💼 Legal Document Review & Quality Assurance – Skilled in tagging, redactions, privilege review, and compliance checks using tools like Relativity and Everlaw.
🎓 Training & Nesting Lead – I onboard and mentor new reviewers, guiding them from initial training through performance evaluation until they’re fully production-ready.
🗂️ Admin & Executive Support – Experienced in managing calendars, emails, travel logistics, and confidential documentation for executives and teams.
📊 Data Management & Reporting – Accurate in handling data processing, KPI tracking, documentation workflows, and performance audits.
🤝 Client-Centric & Collaborative – Proactive, reliable, and adaptable—I thrive in remote environments and partner with teams to enhance productivity and streamline workflows.
Whether you're looking for a virtual assistant who can handle administrative processes with precision, a document review lead to maintain legal standards, or a trainer to build up your team—I'm ready to deliver. Let’s work together to simplify your operations and drive success.
My Skills and Competencies
Document Review & QA
Medical Virtual Assistance
Admin Support
Data Entry
Certificates
My Experience and Education
2024
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2025
PowerHouse
(Nesting and Training Lead / Quality Assurance Analyst)
- Develop and update training materials, nesting trackers, quality checklists, and performance dashboards.
- Conduct live and recorded training sessions on review protocols, legal tagging standards, and platform navigation.
- Lead the nesting and performance monitoring of new legal document reviewers.
- Provide individualized coaching and feedback, ensuring quality benchmarks are met before transitioning to full production.
- Performed second-level quality checks on reviewed legal documents to verify tagging accuracy, redactions, and compliance with project protocols.
- Flagged questionable documents for further legal review and contributed to accurate case data management.
2023
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2023
Development Bank of the Philippines
(Account Officer Assistant)
- Assisting Account Officers in reviewing and processing loan applications from start to finish, including gathering required documentation, verifying applicant information, and ensuring compliance with lending policies and procedures.
- Serving as a point of contact for clients and borrowers, responding to inquiries, and addressing concerns in a professional and timely manner.
- Managing and organizing loan files, records, and documentation.
- Entering loan application data into the bank's systems and databases accurately,
generating reports, and maintaining up-to-date records.
- Managing the collection of monthly loan payments from borrowers, sending payment reminders, processing payments, and ensure timely and accurate payment processing.
- Conducted thorough analyses of clients' financial statements during renewal evaluations.
2019
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2023
Maritime Industry Authority – Region VII
(Executive Assistant)
- Managing the Regional Director's schedule, including coordinating meetings,
appointments, and travel arrangements, and proactively resolving scheduling conflicts.
- Handling incoming and outgoing correspondence, emails, and phone calls on behalf of the Regional Director, and ensuring timely follow-up on action items.
- Arranging and organizing meetings, conferences, and events, including preparing
agendas, taking minutes, and coordinating logistical arrangements.
- Managing and maintaining confidential files, records, and databases, and retrieving information as needed to support decision-making and operations.
2017
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2019
Accenture, Inc.
(Medical VA)
- Managing the enrollment process for healthcare insurance, including verifying applicant information, processing enrollment forms, and updating databases with accurate enrollment data.
- Handling changes to subscriber accounts as requested, including updates to personal information, coverage modifications, and other account-related adjustments.
- Reviewing enrollment and account change documents for completeness, accuracy, and compliance with healthcare program requirements and regulations.
- Ensuring strict adherence to confidentiality and security protocols when handling
sensitive applicant information, healthcare records, and subscriber account details.
My Services
Executive Virtual Assistant
Provides high-level administrative support to the CEO, ensuring smooth operations and efficient management of the execut
Medical Virtual Assistant
Provides comprehensive medical virtual assistant services to optimize healthcare workflows and enhance patient care.
Legal Document Review
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Admin Support
Search the Internet for information on a wide variety of topics.