2004
AB Mass Communication
Ateneo de Davao University
More Info About Me
I’m currently based here in Dubai, UAE working as an Administrative/ Marketing Assistant for a business coaching firm for the last 5 years. I've been a freelance Social Media Manager since 2020.
My Skills and Competencies
Social Media Management
Amazon VA
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
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2022
Kaizen Consulting Group DMCC
(Administrative/ Marketing Assistant)
● Undertaking daily administrative tasks to ensure the functionality and coordination of the department’s activities
● Supporting marketing executives in organizing various projects
● Conducting market research and analyzing consumer rating reports/ questionnaires Update spreadsheets, databases and inventories with statistical, financial and non-financial information
● Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
● Create and post online content on the company’s website and social media accounts
● Responsible in creating monthly invoices and quarterly audit reports
2020
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2022
SmartVA’s
(Freelance Social Media Manager)
Social Media Manager and Content Curator for several clients with different niche.
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Teleperformance Philippines
(Quality Assurance Analyst)
● Facilitates and lead calibration sessions to make sure that we are aligned and calibrated with the Quality standards
● Attends call calibrations with clients and internal quality sessions with the team
● Supervised a team making sure that they are consistently meeting the target
● Provides weekly reviews to QA and Operation managers
● Provides useful recommendations to Quality management to
enhance tools and processes and feedback to training to help
improve their training materials
● Successfully delivered Quality attainment/SOW of the account
● Handles nesting team and makes sure they are prepared before
officially endorsing them to operations
● Identifies agents and processes defects
● Maximized product
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.