2023
AB-English
TCGC
Fueling Business Growth with Social Media Expertise
I am a dedicated Social Media Manager and Virtual Assistant with a strong background in lead generation, cold calling, and appointment setting across various industries, including solar, real estate, and digital marketing. My niche is creating and maintaining effective social media strategies that drive engagement, increase brand visibility, and boost sales. I specialize in building meaningful customer relationships and responding promptly to inquiries, ensuring exceptional client satisfaction.
With a Bachelor's degree in AB-English, I bring excellent communication skills and attention to detail, which enhance my ability to craft compelling content, manage campaigns, and maintain a consistent brand voice. I am also proficient in social media platforms, digital marketing tools, and administrative support systems, which allow me to deliver a streamlined and efficient workflow for my clients.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2024
Mayhill Homes - Las Vegas, Nevada
(Follow-up Specialist/Data Entry)
Followed-up with prospects and hot leads
Gathering essential information from prospects
Provide exceptional customer service during all interactions with leads and clients.
CRM management
2023
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2024
Real Solar Marketing LLC – Stony Brook, New York, USA
(Appointment Setter)
· Scheduling Appointments: Arrange meetings between potential customers and sales representatives or consultants.
· Follow-Up: Contact leads who have shown interest but haven't scheduled an appointment to encourage them to meet with a sales representative.
· Data Entry: Maintain accurate records of calls, appointments, and customer interactions in the company's CRM system.
· Collaboration: Work closely with the sales team to ensure smooth transition and follow-up on scheduled appointments.
· Customer Service: Address any initial questions or concerns from potential customers regarding solar energy and the installation process.
· Performance Tracking: Monitor and report on key performance indicators such as the number of calls made, appointments set, and conversion rates.
2022
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2023
REI Conveyer Belt - Phoenix, Arizona
(Lead Generator)
· Conduct daily follow up calls to seller leads and screen them for missing information
· Compared listed property with recently sold estates of similar nature to determine competitive market price.
· Conduct cold calls to potential sellers to inquire about their interest in selling their property
· Provide excellent customers service and follow up with potential clients through phone calls or emails.
· Perform other administrative duties as assigned by CEO
· Managing all documentation and paperwork required for the acquisition process
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.