2013
Bachelor of Science in Industrial Engineering
Cebu technological University
More Info About Me
Detail-oriented professional specializing in data analysis and workforce management. Skilled at optimizing processes, tracking key metrics, and delivering actionable insights to enhance productivity and efficiency
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2025
Accenture Inc.
(WORKFORCE SERVICE ASSOCIATE)
Oversee workforce operations to ensure everything runs smoothly and efficiently. Monitor employee attendance, ensuring adherence to schedules and addressing any concerns proactively. Track and analyze performance metrics such as productivity, service levels, and attendance to identify trends and drive improvements. Prepare detailed reports with actionable insights to support strategic decision-making. Manage real-time staffing adjustments to address unexpected absences or workload fluctuations, maintaining operational continuity. Serve as the primary point of contact, facilitating communication and coordination among teams and stakeholders
2013
-
2022
Accenture Inc.
(TRANSACTION PROCESSING ASSOCIATE (Data Analyst))
Processed and evaluated claims submitted by healthcare providers, patients, and customers, ensuring accuracy, compliance with policies, and timely resolution. Verified and validated claim information, following established procedures to ensure accuracy and data integrity. Performed precise data entry, ensuring all claim details were accurately recorded for efficient processing. Assessed coverage eligibility by applying policy guidelines, contractual terms, and regulatory standards to determine approvals. Ensured strict compliance with industry regulations and internal protocols while safeguarding customer confidentiality and data security.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.