Associate Degree in Hotel & Restaurant Management
Our Lady of Fatima University
Hello! I'm Shelley Maria Ganado, a Medical Virtual Assistant with strong experience in healthcare administration. I am handling billing, collections, patient inquiries, appointment scheduling, and medical records management. I streamline administrative tasks to help healthcare providers deliver top-notch patient care. Committed to accuracy, confidentiality, and efficiency, I’m here to support all your medical administrative needs.
Our Lady of Fatima University
• Creating financial reports, direct investment activities and develop plans for the long-term financial goals of their organization.
• Answer all lead and customer questions accurately, prioritize and/or escalate lead and customers concerns as needed.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.