2019
Bachelor of Technician Teacher Education
University of Eastern Philippines
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Amazon Expert
Certificates
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My Experience and Education
January 2023
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February 2023
BOLDR
(Customer Care Advocate)
-Developing sales strategies to draw in potential buyers or to solicit new potential customers
-Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
-Presenting product information to customers once you have identified their needs.
-Moving solid leads through the marketing funnel, connecting them to a salesperson via phone calls
November 2022
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December 2022
BOLDR
(Sales Development Representative)
-Developing sales strategies to draw in potential buyers or to solicit new potential customers
-Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
-Presenting product information to customers once you have identified their needs.
-Moving solid leads through the marketing funnel, connecting them to a salesperson via phone calls
August 2022
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November 2022
Freelance
(Social Media Manager)
-Perform research on current benchmark trends and audience preferences.
-Design and implement social media strategy to align with business goals.
-Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
-Communicate with followers, respond to queries in a timely manner and monitor customer reviews
-Stay up-to-date with current technologies and trends in social media, design tools and applications
-Create graphics for everyday posting
March 2022
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June 2022
Freelance
(Graphic Design)
-Working with clients’ ideas and managing their expectations.
-Developing concepts, graphics and layouts, including making decisions about fonts, images, readability and readers’ needs.
-Keeping clients up to date, listening to and acting on feedback, and explaining the rationale behind graphic design decisions.
-Reviewing final layouts and suggesting improvements if required.
-Use the appropriate colors and layouts for each graphic.
-Create Content Caption
-Generate 3HD and 3LD hashtags
January 2022
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May 2022
Legato Health Technologies Inc.
(Utilization Management Representative)
• Managing incoming calls or incoming post services claims work.
• Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and postservice requests.
• Obtains intake (demographic) information from the caller.
• Processes incoming requests, collection of information needed for review from providers, utilizing scripts to screen basic and complex requests for precertification and/or prior authorization.
November 2021
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December 2021
Inspiro Relia Inc.
(Customer Service Representative)
-Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-Responding promptly to customer inquiries.
-Communicating with customers through various channels.
-Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions.
-Processing orders and requests.
-Ensure customer satisfaction and provide professional customer support
May 2021
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September 2021
Love of pearls
(Sales Administrator)
• Receiving and processing purchase orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Contacting customers by phone or email to answer queries and obtain missing information.
• Maintaining and updating sales and customer records.
• Compiling monthly sales reports.
• Directing feedback from customers to relevant departments.
• Identifying new products to add to those on offer.
• Supporting the sales department with other administrative tasks, if requested.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.