2021
Bachelor of Science in Information Technology (BSIT)
Asian College of Technology
More Info About me
Highly motivated and work-oriented professional with 3 years of experience in the BPO industry. Skilled in data entry, document management, and creative presentation using tools such as Google Sheets, Google Docs, and Canva. Strong multitasking abilities with a proven record of delivering accurate, efficient, and high-quality results under pressure. Dedicated to career growth and committed to achieving organizational goals through skillful, focused, and results-driven performance.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Typing Speed & Accuracy
Attention to Detail
Certificates
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My Experience and Education
2024
-
2025
Alfa Business Outsourcing Philippines
(Customer Service Representative)
Our task is to cancel and refund customers subscriptions if they want to and also we assisted them on troubleshooting on log in or sign up issues
2023
-
2024
Contactpoint 360
(Customer Service Representative)
We trace customers orders and we also do the refunds if there was a problem or missing with the foods they receive.
2022
-
2023
TechMahindra
(Customer Service Representative)
Back office we are the one who approved or decline customers gcash “ online banking app
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.