Bachelor of Science in Tourism Management
University of Perpetual Help System Laguna
I'm Sheila Mae Marianito, a former Sales Supervisor with extensive customer service and sales experience. I am recognized for my ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through upselling techniques and implement additional processes that drive profitability. Also, I am a Social Media Manager, Data Entry Specialist, and General Virtual Assistant.
I perform various administrative tasks, including answering emails, scheduling meetings, and making travel arrangements. I learned to be a very detailed and organized person to accurately submit and hit targets promptly. I’m a happy person who always chooses positivity in all aspects of life and has a very good work ethic. I am confident enough that I can learn fast, and manage the job given to me.
University of Perpetual Help System Laguna
Prepared customized client presentations, quotes and answered inquiries regarding services. Built rapport with customers by offering friendly, knowledgeable and supportive customer service.
• Make a weekly report using Microsoft Word
• Prepared and present our company profile for our current and potential clients using Microsoft PowerPoint Presentation
• Make a list of current client details and generate leads of potential clients using Microsoft Excel
Responsible to communicate with customers, responding to queries in a timely manner, and monitoring customer reviews.
Responsible for creating content and original video, managing posts, and responding to followers.
Generate, edit, publish, and share engaging content daily.
I've created a variety of logos for my clients. Also, I create invitation and tarpaulin layouts for many events, like birthdays, christenings, and weddings.
Monitor and organize company purchase requests, purchase orders, and inventory using Microsoft Excel.
Ensures orderly production and distribution of products by pulling orders from inventory, delivering production materials and supplies where needed, and staging finished product final distribution.
Perform various administrative tasks, including answering emails, scheduling meetings, and making travel arrangements.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.